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system crashes: Vista-64 home premium on Sony Vaio VGN-FW290

Posted on 2009-04-08
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Last Modified: 2013-11-29
Screen messages: Windows has encountered a critical error....etc. and will shut down in 1 minute.  "Windows defender: Applicaton failed to initialize 0x8001000s" "AML has stopped working" ATI microsoft.net framework. Unhandled exception has occurred in your application. Attempt to read or write protected memory..  shuts down after 1 min.

VAIO tools report: a blue screen error, diagnosed as fault bucket x64_0x7E_CAX_CNXT=5ba40, type 0 response: http://OCA.microsoft.com/resredir.aspx? SID=10&failureID=x64 (etc. as above)

Event viewer log gives these messages...  What to I do to fix the problem???
1:Service 1: service cannot be started. System component model win32Exceptions: the requested security package does not exist
2: failed to load plug-in module GUID={56F9312C-C984-4E04-8c23-299DEE3A36FS} Erroro code 0x8004209
3: Application error. faulting application Isass.exe version 6.0.6001.1800
4: WMI event filter with query "select * from - instance modification event within 60 where target instance ISA "win32Processor" and target instance "loadPercentage>99" could not be re-acativated in namespace "//./root/CIMV2' because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected/
5: WinInit A critical system process c:\windows\system32\Isass.exe failed with status code 225
6: seven SideBySide errors
lots more after that ----
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Question by:WilliamDoertenbach
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by:Anacondah
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Could you please explain when this happens, and what you installed, changed, or since when it happened.
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by:WilliamDoertenbach
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this happens at startup. repeatedly. I have been battling with it for almost 2 weeks now. I have done a system restore twice, and the problem is not yet eliminated. At startup, the system shuts down and re-starts a number of times before finally starting 'normally' - this took over two hours last time. Once running, if I try to fix or update windows defender the system locks up, or if I try to call up the Event Viewer, the system locks up. I have done a registry defrag, checked the memory to be OK, my virus program (ESET) is OK and full scan reveals no viruses, done the VAIO diagnostics - and came up with a 'blue screen error' which yielded nothing on the  Microsoft support page.  What more information can I give you?
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by:Anacondah
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If it's a problem first caused by windows defender,

let's re-install windows defender. If you can't do this from windows itself, try starting in safe mode and removing windows defender and see if it starts up without errors after you reboot the system normally after the reinstall.
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by:Anacondah
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I forgot to add- you can also disable it first by using start > Run > msconfig > go to the startup tab > uncheck windows defender.
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by:WilliamDoertenbach
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If I try to re-start, It may take a LONG time to get up & running again....  How do I re-install Windows Defender from within windows?  Sorry for the ignorance....
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by:Anacondah
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I have looked for it, but in windows vista, it is a program that is implemented and cannot be removed.
Instead, on the websites i've googled for, they always end up that the solution is to disable it.

http://www.mydigitallife.info/2008/02/22/how-to-disable-remove-and-uninstall-windows-defender-in-vista/
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by:WilliamDoertenbach
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tried to run MSCONFIG - the startup menu is now locked. I will re-boot in safe mode.  Please tell me how to remove windows defender while in safe mode....
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by:Anacondah
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You can only remove windows defender in windows XP or NT unfortunately. that comes with a service pack, but in windows vista it seems that it's like, 'burnt' into windows vista.
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by:Anacondah
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But it's good to see if you can startup normally in safe mode. check the installed applications and could you perhaps check for "MSXML" if that is installed ? Please check which versions of framework is installed as well.

a correct installation of microsoft framework you can find here:
http://support.microsoft.com/kb/923100

So you can check if framework is installed correctly.
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by:WilliamDoertenbach
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starts OK in safe mode... and I did run MSCONFIG and did un-check windows defender in the startup file. So Windows Defender was NOT the problem, as the attempt to boot up in normal mode still failed.  THis time I got a message 'AML has stopped working ID=0xE94(3732) thread ID=0x608(1544).  When I tired to switch off prior to a restart, windows gave me a 'startup repair' screen, went through the diagnostics, then offered me a system restore... which ran, then the system failed to restart again. I then went into safe mode and un-checked Windows Defender from the startup file. Startup failed again. In safe mode, found the following MSMXL applications installed:
MSMXL 4.0 SP2 (KB936181)
MSMXL 4.0 SP2 (KB941833)
MSMXL 4.0 SP2 (KB954430)
MSMXL 4.0 SP2 Parser and SDK
I do not find any .net framework programs in the installed applications list.  Where do I look for these?
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by:Anacondah
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Can you do me a favour, search your system for the file named MSREXE.EXE
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by:WilliamDoertenbach
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the search line on the start menu cannot find the file MSREXE.exe my machine.  I still don't know how to find the .net framework for you.  Please tell where to find it. I must go away until tomorrow morning--- 16 hours from now.  thanks for your help so far.  I will check again tomorrow. Thanks for your help so far Anacondah...
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by:snazy
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Hi.
Would you please clarify what was the result of the VAIO hardware diagnostics?
Try to run the diagnostics from the hidden partition.
To enter the hidden partition start tapping F10 on boot.
There will be an option to do Full Recovery from there, but I recommend that you create Recovery discs first as explained below.
Are the messages coming up when in safe mode?
Please try a start up repair of windows:
-Start tapping F8 on boot untill you launch the Advanced Boot Menu
-Choose: Repair your computer
-enter user name and password if prompted and may be keyboard layout language also
-Choose: Start up Repair
Doese it improve?
If you dont have important data on the unit, just do a Full Recovery.
To do that on Sony Machines you have to create Recovery DVDs using the Vaio Recovery Center(Start-All programs)
Boot the computer from the first Recovery Disc, it will load a menu. Choose restore C:drive option. If you can not see this option, choose: Vaio Recovery Center and then you should be able to select Restore C:drive.
Make sure you are connected to the AC adaptor.
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by:Anacondah
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I found that AML is part of the VAIO notebook utilities.

Look at this:
"It's for the AV Mode launcher. When I press the "AV Mode" button on the FW, I get the same error."
"By using msconfig, I found out it is for the Vaio Launcher. I just disabled it cause I don't think I will be using it. Vista now boots a lot faster too! "

Source: http://forum.notebookreview.com/showthread.php?t=278446&page=129

Hope that will fix your problem.
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by:Anacondah
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Please reactivate Windows Defender again, and forget about the framework and MSXML. I thought it had to do with Microsoft Framework, but after a couple of searches i think it had to do with VAIO PresentationFramework. that's why :)
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by:WilliamDoertenbach
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good morning Anacondah - and thanks for the extra notes.
Results of VAIO hardware diagnostics: the following tests passed: CPU, Video, DVD drive, memory test (will do at next startup), LAN OK also.
Software: firewall, auto update, internet security, account control settings, OK. No errors in Device Manager, internet connection OK.  Windows resore point OK,  Disk defrag scheduled for next boot-up, disc cleaner done, registry de-fragged, registry cleaned. Latest Windows updates not installed. Unable to verify VAIO Update status.
VAIO Care 'Problem Reports and Solutions' option gave me a list of problems that might be of assistance to you:
1: AML.exe stopped working a few times yesterday
2: Cryptographic Services stopped working many times in the last 3 days
3: Epson install Navi stopped working (tried to re-install my new printer after system restore - install hung up)
4: Local Security Authority stopped working 31 times during the last 3 days.
5: Windows Explorer stopped working many times and was restarted.
ALSO:
1a: Tried to use the Windows Backup and Restore center to do new backup disks and the program hung up - closed it with Tassk Manager, then got a message that Windows Explorer and stopped working, then that Windows Explorer had re-started.
more info.......
2a: I believe there is no hidden partition on my hard drive.
3a: I created Recovery Disks some time ago and can try them if it becomes necessary.
4a: I also made data backups from 21 March that I can try to use if it becomes necessary, but I would like to try to make another data backup if possible, before doing a complete system restore - lots of file reorganization will be lost if I restore from the old data backups.
5a: No messages come up in Safe Mode
6a: I will try Startup Repair after I send this to you - I will do this in Safe Mode.
7a: I will then reactivate Windows Defender while in safe mode (assuming MSCONFIG works - It would not run when I tried to run it earlier today in Normal Mode & now the start menu is locked again)
 8a: I will also de-activate AML while in safe mode, if possible
.... a question: I I do a Windows data backup, does it backup my Outlook data, Palm Outlook conduits for 64-bit, printer drivers, etc?  If not, how to back up that?
More soon......  I hope!
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by:Anacondah
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Drivers arent that hard to get from the internet, i've installed my laptop with 64-bit vista once as well, there are plenty of pages which had drivers for mine.

The location if your outlook mails are here:
C:\Users\<username>\Local Settings\Application Data\Microsoft\Outlook

When you copy these files somewhere you can import these messages from the newly installed version of outlook by going to File>Import>Archive Files

Drivers for your computer can't be retrieved. But what you could do, is copy the files (Not folders) in C:\Windows\System32,  which is where all your drivers are located. It's 400MB in size for me, but nowadays you can put a few gigs on a USB stick. So everytime you cannot find a driver on the internet for your network for example, point at the installation of the device to these files, and it will have you select the right one.  This is when you're -REALLY- desperate for a driver and really can't find it, because its not the way to install drivers normally. This might also screw up the whole system again, so that is why you should only do this when you have no hope left :P but always good to copy the folder anyways.

If you want to know how to backup specific program settings, i'll hear from you soon.

-Ana
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by:WilliamDoertenbach
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First, thanks for the help with backups.  I will get to that soon enough, I suppose.
But before that, here is the latest:
In Safe Mode, I  ran STARTUP REPAIR and it found no problems.  In MSCONFIG, I re-activated Windows Defender and DE-activated AML.  I also found (under the SERVICES tab) the Microsoft.net frameworks you were asking for.  There are two: NGEN v2.0.5027_x86 & NGEN v2.0.5027_x64.  I also found Cryptographic Services (there were errors, and Windows Modules Installer (WMI???) but did not disable them.  Should I?
I did not find any file or name that seemed to match 'Local Security Authority'
I am now in the process of de-selecting non-microsoft items in the startup file, to see if I can identify a 3rd-party program that is causing the boot-up to fail....  just in case I missed something before....
back to the drawing board....
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by:Anacondah
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So what happens when you disabled AML ? I would refrain myself from changing alot of settings in one go, just uncheck one and restart, see if the error is any different. Timetaking process but suprising results in most cases.
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by:WilliamDoertenbach
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I'm a bit confused now... It seems that I must always select 'selective startup' in the GENERAL window if I want to try with somethind de-activated.  If I select NORMAL STARTUP it does just that....  Tried again now, in SELECTIVE STARTUP, with AML de-activated---   boot failed.
i will keep trying to eliminate items 1-by-1 from the services window....'
 
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by:WilliamDoertenbach
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PS: When my machine does manage to boot up, and I try to run MSCONFIG, the start menu locks up, so I always have to run MSCONFIG in safe mode....
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by:Anacondah
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Unless you absolutely NOT want to reinstall your system for any reason, I would reinstall the whole computer. At least, if it's not worth solving this problem. Sometimes not even an expert cannot find a solution (snazy) and im going for the same as he described, to reinstall and forget about the problem. People who know alot about how a system starts up, (how many seconds, it's colours and behaiviours) would probably know the solution, if he was looking at your computer's behaiviour in live. But in this case, something really bad happened to your computer of unknown reason, probably because the software updated and jammed your computer REAL HARD.

May seem like a frustrating solution but i wouldn't know.

Otherwise try uninstalling all the VAIO tools, and remember to always restart your computer if a setup program asks you to do so, before installing more drivers / software.
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by:WilliamDoertenbach
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one of the last boot attempts actually seemed to succeed, but I got a window box message from 'ATI Microsoft.net Framework' that said: Unhandled exception has occurred iin your application. If you click continue, the application will ignore the error and attempt to continue.  If you click quit, the application will close immediately.  
I clicked continue, and the window closed and  there seemed to be no consequent adverse occurrence.
I then did a re-start to see what would happen, and the boot failed.
Back into safe mode, tried SELECTIVE STARTUP with AML disabled and he same single service disabled, and the boot failed.  Seems to be possibly an intermittent error?????
I'm now just letting the machine shut down and re-start itself until it manages to boot up successfully, which it seems to be able to do somehow after a few mis-fires... but all the same problems still occur...  
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by:WilliamDoertenbach
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forgot the rest of the ATI message: Attempted to read or write protected memory.   This is often an indication that other memory is corrupt.
i should add that I ran a memory check earlier today (2 passes) and it diagnosed OK....  Hmmmm
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by:Anacondah
Anacondah earned 250 total points
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Simply uninstall your software. then reboot, and then reinstall new software, then reboot again. :) make sure to do all of this in safe mode, and use a USB stick to get it done, or any other way to get the files over from your internet computer to the VAIO computer.
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by:Anacondah
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if that doesnt solve the problem or change the error message, it's a hardware malfunction.
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by:WilliamDoertenbach
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OK, I give up. We do a complete system restore...
First, my very sincere thanks for all the help you have provided so far... You should have earned 20x500 points by now!  If you tell me how to do it, I will....
So, to the complete system recovery: I assume I should use the system Recovery disks I made, and that it all has to be done in SAFE mode. I backed up all my data earlier using Windows backup, and I have saved some other files that I was afraid might not be on the backup (old folders & photos from my desktop, those that were moved from the old laptop when I bought this new one in October last year).
I assume I now need to backup all the .PST files:
c:\Users\username\Local Settings does not exist.
c:\Users\username\App Data\Local\Microsoft\Outlook gives me the folder with the .pst files and archives & such.  Do I just write the whole folder (634MB) onto a DVD+R?
for my Palm Treo, should I just write the whole folder (C:\Program FIles (x86)\Palm) (110MB) to a DVD+R also?
I should be able to squeeze the C:\Windows\Sysem32 folder (3.8Gb) on that 4.7GB DVD+R  as well
 If you give me the go-ahead, I will do that now....
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by:WilliamDoertenbach
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More questions: The options I see in the VAIO recovery center are:
Restore C: drive (does not effect other partitions)
Restore Complete System (new C drive uses all available space
Which do I do?  
How can I create a partition on my hard drive foe backing up my data?  My whole Username file is 33.6 GB.
What other files could I back up on my har drive.  I am now utilizing 132 of 222 GB available.
How do I save by bluetooth setup for communicating with my Palm treo 680 (Vista64 does not support USB daa exchange!....)
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by:WilliamDoertenbach
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More:  VAIO recovery centre only gives me a list of options and explanations of what they do.  
windows Backup and Restore
Vaio hardware Diagnostics
Reinstall Programs or Drivers
restore C: drive
Restore Complete System
create recovery disks
Wipe and Erase Data

I cannot find a way to actually RUN any of the options from safe mode!  
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by:WilliamDoertenbach
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Cancel the last line of the previous comment.  Dummo actually found the start box at the bottom right-hand corner of the difficult-to-navigate window.
I also have been reading the readme file from the VAIO Recovery Center folder, and I will no go on line for  model specific support.  
Maybe I should re-install drivers or programs first, then move on to the Restore C: Drive option as a second step, then do the Restore Complete System option if the other two fail.  Evidently the last option erases the hidden partition (there IS one, I guess....) and should be avoided if possible....
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by:snazy
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Hi.
"How can I create a partition on my hard drive foe backing up my data"
If you choose: Complete System Restore from the menu, it will give you an option to safe default hard drive partition size or set custom size and additional partition. Follow the onscreen instructions

Yes, you have to highlight your selection in the left menu and then click "Start" on the right bottom corner. You will may be see another menu, just click next, next, .... untill a long bar will appear where it shows the percentage of the recovery(Recover C: drive or Complete System restor). Please make sure that the adaptor is connected if you start it. Both options will reinstall the recovery partition and it will be still there after reinstall, so it doesnt matter which one you choose.
Recover C: drive is for models with two partitions-C and D
Complete System Restore is for models with only one partition: C
But both of them would do
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by:snazy
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And also, you have three places from where to start recovery:
1)Within Windows(it doesnt have to be Safe Mode)
-Start menu-All Programs-Vaio Recovery Center-Complete System Restore(start) and on the next screens before the actual start there should be an option to create a second partition
2)From the hidden partition on the hard drive, which you can load by pressing F10 on start-If you see a  a black screen with white letters that says on top: "Edit boot options", just press Enter on the keyboard and it will start loading the Vaio Recovery Center(nearly the same as in Windows)
3)Put the first Recovery disc in the drive and reboot, the computer should start from the drive and load the Vaio Recovery Center from the disk
Again, make sure AC adapter is connected, because it might take an 1 and a half to finish.
The computer might reboot a few times during the process. Do not interrupt it untill it boots to a screen to set up windows(user name, password, other settings)

Let me know if you find something difficult
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by:WilliamDoertenbach
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Thanks for all that Snazy- you make this complete idiot feel not so completely idiotic....  and happy Friday before Easter to you and to Anaconhah.  And by the way, If I try to run VAIO recovery in Normal Mode, the application hangs before being executed.... DAMN!
I will now do that DVD I asked about earlier, then get on to the process of system recovery.  If all goes well, you will not hear from me for the next few hours!
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by:snazy
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Have a Good Friday:) too and Easter!
To create RDVDs:
-Start-All Programs-Vaio RecoveryCenter-select Create Recovery Kit Media-insert the first DVD-Start
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by:WilliamDoertenbach
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I already made recovery DVDs - a few months ago, before the problems began.  I even had the good sense to back up most of  my data using the data backup facility (8 DVDs).  I've  also copied data files from the desktop (just in case) onto DVDs...
I am most concerned about program file info I would not like to lose...  I left the installation disks for my Treo 680 in South Africa.... and I remember the Geek Squad in Denver Sony Style store had a real hassle getting it to run... I would hate to have to go through that again on my own! Will all my Picasa 3 files disappear and have to be re-created?  Is it possible to save my SKYPE contacts? Also not all that certain about setting up a bluetooth connection for my TREO to talk to OUTLOOK....
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by:WilliamDoertenbach
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Also... had a helluva time trying to copy the System32folder to a DVD - all the files seemed to be in use, therefore uncopyable - any helpful hints?
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by:WilliamDoertenbach
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I think I am finding out what my problem with VAIO recovery Centre is:  When I get into the program, I am able to navigate some of the windows, and others cannot be navigated...  Once I get past the first window (which has scroll bars), the window tells me to click NEXT to continue, but I cannot navigate to the place to click... the window is smaller than the data, and there are no scrolling bars on the side or bottom ....  is there a way of enlarging a window or scrolling or entering a 'NEXT' from the keypad?  I cannot do a restore until I can operate the @#$%^&* program!!
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by:WilliamDoertenbach
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I can access the recovery center from the partition i get by pressing F10 at boot...  so that problem is solved...  but I would still like to find out what to do if I run into a similar navigation problem..
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by:snazy
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Do you mean you can not  click next? Do you experience that when in windows?
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by:WilliamDoertenbach
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correct. Both in normal and in safe mode... the little box with the word 'next' inside it is not visible and there is no way to navigate the window to view the word 'next'.......  no slider/scrolling bars. I thought maybe there might be a Hotkey in windows that allowed one to navigate...  I tried the arrow keys, Ctr/home, end, Pageup,Pagedown... no success....  frustrating´, to say the least!
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by:snazy
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Is it displayed properly when you enter it with F10?
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by:WilliamDoertenbach
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Displays properly when accesses via F10, but the option to rescue programs and drivers is not included in that version of VAIO recovery centre....  I think it would be a good idea to try to do that, but I can't...
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by:snazy
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The option to reinstall programs and drivers, like the name suggests, reinstalls only the programs and drivers that Sony provided. The rest of them are integrated into the Sony image(Operating System) itself and unless you have a problem with these bundled programs, then it wont be of much help
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by:WilliamDoertenbach
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Hi Snazy.  I have now done the Complete System Restore, and am up and starting to run...  Got a repeat of a strange message at the latest boot-up (after installing 54 updates during shut-down, one of which was Microsoft.Net Framework Assistant 1.0, which adds ClickOnce support and the ability to report installed .NET Framework versions to the web server... not sure if that was the problem or not)  My questions are:
1) Should I disable the above Assistant?
2) Should I enable JIT de-bugging as suggested in the attached information file?  And if so, how do I go about doing it....?

Unhandled-Exception-at-bootup.txt
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by:WilliamDoertenbach
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Installing programs; Firefox, Skype, Java, Windows Malicious software removal tool, Palm Desktop - I decided to try doing a Data restore from the discs I created. using Windows Backup and Restore feature, as follows:
control Panel/ System & Maintenance/ Backup and Restore/ Restore Files (clicked on 'Advanced Restore' box)/ Clicked 'Advanced Restore'/  selected the DVD drive, inserted disk 1,clicked NEXT and got the message: " Windows was not able to find any backup sets on F:\ for the following reason:  Incorrect function (0x80070001) Verify that this location and contains backups or try a different location."
so I took out disk one and put in disk 9 - assuming that perhaps I should try from the other end.
It recognized the disk as part of the backup set, I clicked NEXT, ticked 'Restore everything in this backup' and clicked NEXT, clicked the place to tell it to restore files to the original location, clicked 'Start Restore' and it started restoring files, then interrupted with the message:"The disk in the drive is not the requested disk.  Please insert the disk with the following label:(asked for disk 1 of the set).
I inserted disk 1 again, and got the message "Windows cannot read the disk that is currently in the drive.... so I took the disk out, inserted it again, same message, again, same message, then chose the option 'skip this disk' and inserted disk 2.  Same 'cannot read the disk' message.  re-tried, same message, skipped, inserted disk 3. and got the message: "The restore did not complete successfully.  Error code: The backup file could not be found. Check your hardware configuration or restore from a different backup (0x8100001A).  
I trieed the whole process again, and disk 3 worked, but none of the others.  The tried again, and got a message: Windows was not able to load the selectd backup set for the following reason: Data error (cyclic redundancy check) (0x80070017)
Any ideas? The drive seems to read the disk number, but not the information.....
At the last failure, I even got a window showing the files on the disk, but now I can't get the dirve to recognize it again... shows as a blank DVD...
The driver read other disks just fine... and I have had no poblem with it in the past..
Bill

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by:snazy
snazy earned 250 total points
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It seems that the back up discs you made are corrupted. What type of data is on the discs? Can you access it with right click on the drive when the disc is inside and click and explore?
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by:WilliamDoertenbach
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Hello again - seems the problems never end!
of the 10 DVD+R disks in question (9 backup disks, one with files dragged on), 3 of the backup disks can find files, but the other 7 show as 0 items on disk - but no free sapce and no space used (under Properties)...  On the 1 disk I dragged files onto, the drive motor never stops running, and it finds no files & no space used and no space free... Some of the disks which can see data bring up a RED line in the BD-ROM icon in 'Computer' - others show a BLUE line (as does the icon for the C: drive..  
It's all rather confusing.  I will now test the same disks on my wife's computer and see if there is any difference.
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WilliamDoertenbach earned 0 total points
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My wife's computer reads the disks the same as mine...  What can be done to read the data on the disks??...  one can see that they have been written ...  Perhaps the FAT or whatever it is is not written properly?
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