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Microsoft CRM 4 Deployment manager crash on windows server 2008 64 bit

Posted on 2009-04-08
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Last Modified: 2013-11-24
Hi,

I have a clean install of Microsoft CRM 4.0 on a windows 2008 server, and it's working when I'm trying to access it from browser without any errors.

But when I'm trying to access the Deployment manager and click on servers it crash or trying to import a new deployment

I think it's because I'm using a 64bit server but I'm not sure.

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Question by:FLH_support
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Expert Comment

by:VikramMullick
ID: 24097257
have you installed the necessary updates.

http://support.microsoft.com/kb/961768
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Author Comment

by:FLH_support
ID: 24097275
I ave tried with updates and without.

But will try to install rollup again now.

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Author Comment

by:FLH_support
ID: 24098095
I'm still getting the error after I have updated to Rollup 3 :-(

Have attached some screen dumps

Any idears?
Screen-Dump.pdf
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Expert Comment

by:rakeshAgarwal
ID: 24107120
When you  import new organisation it goes away this has happened with one of our client  and we were able to resolve it.

Open inetmgr

you will not get report server  virtual directory

create one report  server virtual directory

after that import it will not crash :)

I am available on the chat in www.dynamicsexchange.com 

Regards
Rakesh Agarwal
Spell check released ..:) .. Ask me for trial version.


 
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by:FLH_support
ID: 24113946
Hi Rakesh,

Thx for the reply, but I can't see what different it would do just creating a new report server virtual directory.

The report server is btw. on a different server.

Even if I should create a new report directory shouldn't I then now do if from the report server manager instead?

I'm looking forward to you answer.

BR,

Anders
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Expert Comment

by:rakeshAgarwal
ID: 24114506
I know this is very wired solution.


 Our client had deployment of reporting services on the same machine.  
1. When I installed reporting services there were no issues
2. When I started importing new organisation , Deployment manager  satrt impoting but will hang.  and then crash.
I can see the same screen shot
3. when I went to reporting services  configuration manage  I saw  the reporting services virtual directory. I browsed and everything was working great
4.  Then check IE 7.0 browser . I could not see the  virtual directory on default website
5.   We created a virtual directory and that worked  

Regards
Rakesh Agarwal
www.dynamicsexchange.com 
have you checked our email to lead product :)
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Expert Comment

by:rakeshAgarwal
ID: 24114510
Virtual directory was pointing to actual folder
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FLH_support earned 0 total points
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No activity I close te question
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