Need a mail program that runs as a service (or make outlook do it)
Posted on 2009-04-08
I need an email client that can run as a system service.
Here is my issue. I have a helpdesk management system (Numara Trackit 8.5). The system has a function to monitor an email inbox and generate work orders based on emails that arrive. The problem is that Trackit does not support SSL. To get around this, they have implemented a MAPI function that will allow us to download the messages into outlook express on the server and use MAPI to get them into the trackit system. The main issues with this are that someone needs to be logged into the server and have the outlook client running at all times for this to work.
My question is this: Is there a way to make outlook (either express or full) work as a system service so its running even without someone logged in? Anything i do needs to support an SSL login to the POP account. I dont need it to send mail, just receive. Any ideas?
I am also open to other suggestions on how to make this work.