Solved

Need a mail program that runs as a service (or make outlook do it)

Posted on 2009-04-08
4
275 Views
Last Modified: 2013-11-29
Hello Colleagues  

I need an email client that can run as a system service.  

Here is my issue.   I have a helpdesk management system (Numara Trackit 8.5).   The system has a function to monitor an email inbox and generate work orders based on emails that arrive.   The problem is that Trackit does not support SSL.    To get around this, they have implemented a MAPI function that will allow us to download the messages into outlook express on the server and use MAPI to get them into the trackit system.    The main issues with this are that someone needs to be logged into the server and have the outlook client running at all times for this to work.

My question is this:    Is there a way to make outlook (either express or full) work as a system service so its running even without someone logged in?  Anything i do needs to support an SSL login to the POP account.   I dont need it to send mail,   just receive.    Any ideas?

I am also open to other suggestions on how to make this work.
0
Comment
Question by:TSCAT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
4 Comments
 
LVL 38

Accepted Solution

by:
Shift-3 earned 500 total points
ID: 24097761
You can create it as a service using the SC command.  That article mentions getting it from the NT Resource Kit, but it's included by default in Windows 2000 and up.

Now whether OE will actually work if run that way is another matter.  It will take some experimentation to find out.
0
 

Author Closing Comment

by:TSCAT
ID: 31568044
Thanks
0
 
LVL 38

Expert Comment

by:Shift-3
ID: 24099820
Now I'm curious.  Did it work?
0
 

Author Comment

by:TSCAT
ID: 24099846
My network admin says that he can make it work... he just needed to be pointed in the right direction
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
Are you irritated by repeating emails issue in Microsoft Outlook 2016 after recent update ?  Lets’ see how to resolve and prevent duplicate emails in the Outlook 2016 using some simple techniques.
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question