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email receive  double  in outlook

Posted on 2009-04-08
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Last Modified: 2012-05-06
using outlook 2003  i need to create 2 account(same incoming mail) for my user, but i also need to leave the message on the server  to make sure the blackberry pick up all message.

but when i do it when i send/receive  i receive all email  double.
in outlook express there is a tick in first page sync account or not , but  after looking in outlook 2003 i am not able to find this option.

the second account i need it just to send, because the client use a different ISP when he is at home or in hotel..
how can i keep the 2 account but only receive one copy of the email.

thanks

sly
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Question by:adminsly
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Expert Comment

by:apache09
ID: 24103368
Just use a duplicate Remover Tool:
http://www.slipstick.com/addins/mail_duplicates.asp
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Author Comment

by:adminsly
ID: 24106104
thanks but i like to solve the problem before to use something everyday to remove duplicate.
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LVL 47

Expert Comment

by:apache09
ID: 24164352
For the setup you have above I beleive this would be the best option for you.

Unless you created two sepeate profiles for the user.

If Exchange is being used.
You might be able to check and see if Cached Exchange Mode is being used or not.
Its under tools>account settings>
Open users account settings
Under Exchange Server Name check to see if Use Cached Exchange Mode is being used.

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Author Comment

by:adminsly
ID: 24164381
thanks apache for answering , but i can not beleive there no solution for this... in outlook express i have a place to select or not the account for synchronisation (thats how they name the option in french).

how do i create 2 profile ?  in outlook ?
dont remenber to have seen this


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Accepted Solution

by:
adminsly earned 0 total points
ID: 24366931
what i did is i remove one account  and find a provider that have and smtp port 587 available so my user can send from any ISP in the world
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