win xp install doesn't detect stat hard drive
Posted on 2009-04-08
Riddle me this batman. I'm trying for days now to load a Gateway M465-e laptop. It has a SATA hard drive. I do not have the original gateway os disc. I'm using a Windows XP pro disc the was purchased form a college the person goes to. I think it's a basic volume license disc they sell to students. It's the same as my xp pro disc I was able to buy while taking a cisco class. It does have a product code on the yellow label. Enough about the media, now when I start the install I have to press F6 to load the Intel mass storage device drive from a usb floppy. That works out and the install can see the drive. Now I get the following message if I either use the hard drive that cam with the unit or the new one I bought. The old hard drive has a lsaa.exe error on boot. So I can't get into that os. I tried replacing the system files from r-console.
If I try to run the install and pick the 2nd repair option to reload win over top of the current version It starts the process then gives me a message to load the Intel mass storage driver from drive A. But now it no longer sees my usb floppy drive. It gives you no other options except for f3 to exit.
If I try a fresh install on a new drive it goes to the point of formatting the drive then when it starts to load the new os it wants the drive A to load the Intel storage driver again. But it doesn't see the usb floppy drive. It's seam to me for some reason after the format process windows unloads the drivers and want reload them. But it doesn't have usb drivers loaded to see a floppy drive. You get no other options other than to exit the install.
I hope you can follow that and tell me how to get around this issue. Be nice if the person I'm helping still had the gateway os disc.