Requesting guest account credentials
Posted on 2009-04-08
I have a client who is sharing two PCs on a P2P network in their home office. Both machines are sharing files and one is sharing a printer. Everything was working fine, files and printer being shared with no issues.
Then all of a sudden they cannot print to the shared printer. I check properties on the printer and am advised that the machine cannot connect to it. I checked network connectivity, which was fine. I tried to access the shared files and am presented with a pop up asking for user authentication. The username is sharingpc/guest and is grayed out.
The problem is that the guest accounts on both machines are disabled. I thought about the individual user passwords not being the same on both boxes, so I reset them on both boxes and verified that the guest accounts were still disabled, which they were. Tried to access file and printer again, same popup asking for user credentials and same guest username in place.
I have rebooted both machines and printer. Unshared and reshared the resources. Nothing seems to work.
This is acutally the second time this has happened. I went through all these steps before and it didn't fix anything, then one day I went back to their home office and all was well again. Till today.
Any help is greatly appreciated...