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disk management empty

I removed viruses from 2 different computers. Both ended up with the same problem after the removal. One computer has windows vista the other has xp. When I open disk management it does not show hard drives. I ran rootkit revealer on the xp computer and it showed c:... unable to mount. The strange thing is that I can use the C drive without a problem. I cannot get usb drives to work they show up in the option to safely remove hardware, but not in my computer. any ideas on how to fix disk management would be great.
disk-management.bmp

ComputerTechie

Try rebooting in safe mode and running SFC /SCANNOW
CT

sublifer

You may also want to try booting from the Windows Install disk and running a repair installation (not the recover console)

ee024

1.sfc /scannow
2.restart Logical Disk Manager and Logical Disk Manager Administrative Service and set them both to automatic.
3.In safe mode use system restore to restore your pc to earlier time.

these are the basics just give them a try :-)

jrogozinski

ASKER

I ran an sfc scan, in normal windows because you cannot run it in safe mode.
I turned logical disk manager on. Still nothing.

sublifer

If you don't want to do a repair installation, you can check these threads for options of replacing other system files:
https://www.experts-exchange.com/questions/24116099/cannot-copy-c-windows-repair-system-file-in-recovery-console-please-help.html
https://www.experts-exchange.com/questions/24187210/How-do-I-EXACTLY-repair-Windows-XP-Pro.html

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sublifer

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