How do I restore from media that Symantec Backup Exec 11d reports "The requested media is not listed in the media index and could not be mounted..."?
Posted on 2009-04-08
I am trying to restore data from Symantec Backup Exec 11d media files off a Backup to Disc (B2D).
Nothing has changed on the server however when trying to reindex the files it dispalys the error:
"The requested media is not listed in the media index and could not be mounted. To add the media's catalog information to the disk-based catalogs, run an inventory operation on the media and resubmit the Catalog operation"
I have following the instructions on Symantec's website to clear Catalog cache, Re-Inventory, and Re-Catalog and this still happens.