?
Solved

Problem with Outlook 2002 SMTP 465 SSL

Posted on 2009-04-08
3
Medium Priority
?
916 Views
Last Modified: 2012-05-06
I have a PC in my network that is running Windows XP SP3 and Outlook 2002.  This PC is unable to connect to our SMTP server over port 465 using SSL.  It connects fine over port 25 with no SSL however we are shutting down port 25.  I was able to configure Outlook Express to connect just fine as well.  What could cause this?  Because OE works I know it's not a firewall or AV problem.  And, it's a connection problem, the error states that it cannot connect to the smtp server.  I'm just stating that the error is a certificate for any type of SSL error.
0
Comment
Question by:twestfall
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 2000 total points
ID: 24101103
Hello twestfall,

You need Outlook 2002 SP3 Update. here is fix there for SSL connection.
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=85af7bfd-6f69-4289-8bd1-eb966bcdfb5e

Hope this helps!
war1
0
 

Author Closing Comment

by:twestfall
ID: 31568187
That worked perfectly.  Apparently our WUS server was not automatically sending out update for Office 2K.  I'm pretty sure it updates all the later versions of office we have.  Thank you very much!
0
 
LVL 97

Expert Comment

by:war1
ID: 24101933
You are welcome, twestfall.
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
Suggested Courses

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question