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Exchange Server 2007 POP3 will not logon through outlook 2003.

I get an error message in Outlook 2003 when setting up a mailbox user from Exchange 2007. I have the POP3 service running and I have tried to logon using "user", alias username. "domain\user", "domain\alias","domain\user\alias" and still get the same error.

What is the proper Outlook settings for Exchange POP?

The only reason I am using POP is to set up a mixed user in outlook. I need one exchange account and an additional POP email account with a different domain that I can choose a which "from" address to use within a single inbox of outlook.

Akhater

what is the error message ?

are you using SSL with pop3 or not ?

Dennis Janson

ASKER

I was able to get the POP and IMAP mail to work in outlook 2003 by checking the SSL for incoming and outgoing mail.

Is there a way to turn off SSL on Server 2008 for POP and IMAP setup?

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Akhater

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Dennis Janson

ASKER

I did as you said but the account will not successfully test without selecting the SSL .

Akhater

if you do not select SSL what is the exact error ur getting ?

a screen shot would be great

Dennis Janson

ASKER

The test run ask for user logon information (which is correct and works with SSL selected) the when I cancel I get the attached error message.
error.jpg

Akhater

after you've enabled basic authentication did you restart the pop3 service ?

try logging on with the UPN, that is user@domain.com

Dennis Janson

ASKER

I followed your instructons perfectly and it still gives me the same error.

Akhater

have you tried to logon using user@daomin.com

Dennis Janson

ASKER

Yes. It does not work either.

Dennis Janson

ASKER

I do not know if theis will help but I just installed a SSL certificate from a CA and my Exchange OWA works properly with the certificate but now the POP3 email we are working on does not work at all now reguardless of the SSL selection option. What would cause this change?

Dennis Janson

ASKER

UPDATE: I since changed the seeting in outlook to uncheck SSL for SMTP and POP3 and Checked the SPA and run a test. All the logons pass right away but fails when sending the test message.

Akhater

in you sending options did you check "my outgoing server requires authentication" ?

Dennis Janson

ASKER

Yes.

Akhater

all this seems a little bit weird

have you installed the latest rollup update of exchange ?

Dennis Janson

ASKER

While trying to fix this probloem everything has gone haywire. This was a test bench so I am going to start with a fresh install.

pcc-itsupport

I have found in my travels that when using POP3 access on Exchange if the alias in exchange is not the same as the AD username it will not let me logon

Dennis Janson

ASKER

Using POP3 you should only have to use the logon credetials of the Incoming and outgoing server, email address and password. I exchange you must setup the account alias to be a AD user and set the default SMTP address to your email address used for that user.

For insatnce I have one user that uses 2 different domain email addresses. Here is how I configured it.

Active Directory Exchange Alias SMTP
Tom Tom tom@mydomain1.com
Tom2 Tom2 tom@mydomain2.com

You can POP both address anywhere you want. What I did for Outollook and was setup and exchange account for one, and then POP the other. This way, using Mailbox folder (not Personal Folder) the POP messages will transfer to the exchange mailbox and then can be access by logging to the single OWA account.

Hope this helps.

Akhater

thank you for this update