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Event ID 1309 when attempting to access Business Portal on MS Dynamics

Posted on 2009-04-08
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Last Modified: 2012-05-06
I just installed the Business Portal onto our Sharepoint server.  Only the administrator account can actually go to the Business Portal page, even the site admiistrator (myself) cannot.  I get an "unexpected error" page from Sharepoint.  When looking on the server I see event ID 1309.  The interesting thing is that it says "Invalid User" and further down it shows my account name has been authenticated.
Any help would be greatly appreciated
Event code: 3005 
Event message: An unhandled exception has occurred. 
Event time: 4/8/2009 12:30:03 PM 
Event time (UTC): 4/8/2009 4:30:03 PM 
Event ID: 0bdf3f232e85448f91c8e6ad2e8f1d7f 
Event sequence: 547 
Event occurrence: 1 
Event detail code: 0 
 
Application information: 
    Application domain: /LM/W3SVC/1539700145/Root-1-128836786836964304 
    Trust level: WSS_Minimal 
    Application Virtual Path: / 
    Application Path: C:\Inetpub\wwwroot\wss\VirtualDirectories\43861\ 
    Machine name: NESTWEBSVR 
 
Process information: 
    Process ID: 5168 
    Process name: w3wp.exe 
    Account name: NT AUTHORITY\NETWORK SERVICE 
 
Exception information: 
    Exception type: AuthenticationException 
    Exception message: Invalid user. 
 
Request information: 
    Request URL: http://nestwebsvr:43861/BusinessPortal/Portal/Images/logo.gif 
    Request path: /BusinessPortal/Portal/Images/logo.gif 
    User host address: 192.168.1.76 
    User: DOMAIN\DQueck 
    Is authenticated: True 
    Authentication Type: NTLM 
    Thread account name: NT AUTHORITY\NETWORK SERVICE 
 
Thread information: 
    Thread ID: 9 
    Thread account name: NT AUTHORITY\NETWORK SERVICE 
    Is impersonating: True 
    Stack trace:    at Microsoft.BusinessFramework.UserManager.VerifyUser()
   at Microsoft.BusinessFramework.EnterpriseSession.Initialize(String enterpriseUrl)
   at Microsoft.BusinessFramework.Security.EnterpriseInitializationModule.OnAcquireRequestState(Object sender, EventArgs e)
   at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
 
 
Custom event details: 
 
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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Question by:NESTMIS
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Accepted Solution

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Greg Besso earned 1500 total points
ID: 24214547
First go to Central Administration and manually add your login to the Site Collection Administrators group for the site collection BP is installed to (Or login with the service account and do it from Site Actions > Site Settings)
Next, add your account to whichever groups you need your account to have access to. There are several SharePoint security groups at the root of the site collection, such as BP Employees, BP Internal Users, etc. Those first two are general access, and I think the BP Internal Users is the group that grants access to the entry and other basic workspaces. As an admin, you should just add your user account to all the groups that start with BP in the name.
Next, you need to link your Windows ID to the Business Portal roles, or else the web parts will error out within the various workspaces.
On the Business Portal welcome page, also go to Site Actions > Site Settings. On the bottom left you should see Business Portal Administration with a "Users" link. Logged in as the service account (or yourself once you grant the access mentioned above), configure your user, link to a backoffice ID (the SQL login for your Dynamics system), and add to all the roles.
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