Solved

USB port not showing on Dell Latitude CPi-A Laptop (Win 98)

Posted on 2009-04-08
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Last Modified: 2013-12-29
Hi

I am trying to hook up a Lexmark Z25 printer to my old Dell Latitude CPi-A laptop.

It's running windows 98.

There are no drivers for Windows 98 for the Lexmark printer.

However, there is a Dell patch to make it HP compatible.

Problem is, I can only hook up through the USB.

When I plug in, the Laptop recognises that a USB device has been connected and names it as the printer etc, but when I try to configure the printer to use USB, it's not in the list of ports - I have COM1, COM2, LPT1, FILE etc but no USB.

Any ideas ?

Thanks

Matt
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Question by:Matt_Wilkes
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Expert Comment

by:warturtle
ID: 24101522
There's another way to do it:

Goto Device Manager by right-clicking on My Computer and then looking at its Properties. Open Device Manager and look for the installed printer. If you can see the device, then see its Properties to find out if Windows has successfully installed it or not. If not, install the drivers that way and reboot your PC. Let me know, how it went.
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Author Comment

by:Matt_Wilkes
ID: 24101717
Hi

Yes - the device is installed properly (HP Deskjet) - we can't install the Lexmark Z25 as it is USB only, however Dell have a driver to make the USB port HP compatible.

Only problem is, Windows itself will not allow the HP Deskjet to see the USB port.

USB Hub and device etc are all visible in the Hardware Settings (or whatever) thing from Control Panel, but when you look at the settings for the HP printer, there is no mention of USB port (LPT1: COM1: etc all there, but no USB001: which should be)

Have even tried DOSPRN - to no avail.

As I said, on connecting the printer, Windows recognises it, but there is no 98 driver available for the Lexmark - so we have to go the emulation route - but USB is the problem as it is not being displayed in the list.
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by:MrMintanet
ID: 24101882
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MrMintanet earned 500 total points
ID: 24101920
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Author Closing Comment

by:Matt_Wilkes
ID: 31568239
Thanks matey - top marks - bloody genius !!!

Still doesn't work - but I think it's my USB port - it says "Printer Not Communicating" in an American accent - beaut man :-)

Thanks again
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Author Comment

by:Matt_Wilkes
ID: 24104496
Hey MrMintanet !!!!

It's working 100% now :-)

Thanks again - you are a genius !!!!

Cheers

Matt
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