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  • Status: Solved
  • Priority: Medium
  • Security: Public
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Redirect emails to multiple addresses

Hi guys,

I needed to redirect all emails coming to callcenter@mydomain.com to 5 different addresses, external and internal. I created a distribution group for that. I added 3 internal mailboxes, then created 2 external contacts, and added them to that group. Then I setup a redirect to that group. It works fine when I test it by sending and email to callcenter@mydomain.com from my internal mailbox. The email gets redirected to all mailboxes in that group. However, if I try to send a test email from outside mailbox (mailbox@gmail.com), the email only gets to callcenter@mydomain.com and doesn't get redirected. In my gmail I get this:

Delivery has failed to these recipients or distribution lists:
CallCenterGroup@mydomain.com (this is the group I created)
Your message wasn't delivered because of security policies. Microsoft Exchange will not try to redeliver this message for you. Please provide the following diagnostic text to your system administrator.

#550 5.7.1 RESOLVER.RST.AuthRequired; authentication required ##rfc822;callcenter@mydomain.com

Anyone got any ideas?

Thank you.
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Yury Merezhkov
Asked:
Yury Merezhkov
  • 2
1 Solution
 
esmith69Commented:
You need to change the settings for the distribution list.  Go to the properties of the distribution list, then go to the "Mail Flow Settings" tab, then to "Message Delivery Restrictions".  Make sure the "Require that all senders are authenticated" checkbox is UN-checked.
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Yury MerezhkovDevelopment Team LeadAuthor Commented:
Super! Thanks!
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Yury MerezhkovDevelopment Team LeadAuthor Commented:
Outstanding solution :)
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