Solved

Connection Lost after reboot

Posted on 2009-04-08
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Last Modified: 2012-05-06
I have tried the command "netsh winsock reset" and the PC will go online immediately after the command.  After a reboot, however, I have to run the command again.  I believe this is due to malware infections that have been removed or either the CS internet security being uninstalled.

Symptoms and tried solutions:
I have ran the Winsock XP Fix and a couple of other variants of  winsock repair programs.
This happens in firefox as well as internet explorer.
I can ping out from the command prompt at any time but cannot browse.
I can see and connect to other computers on my network at any time.
I can only browse on Firefox and IE ONLY after running the "netsh winsock reset" command.
I have tried to flush the DNS cache and it did not help.

I am hoping that I can repair this without reinstalling windows as it is a pet peave of mine and I don't like to do that unless it is a last resort.
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Question by:mikesg
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4 Comments
 
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Expert Comment

by:ITHELPIOW
ID: 24102685
I would first of all run Super Antispyware and MalwareBytes to double check system in clean.
I have had systems with similar problems after malware infections.
Firefox would be ok but not IE.
I found Super Antispyware good as it tends to repair/ undo the changes made by some malware.
If your running IE7 have you tried to reset settings accessed from the advanced options tab from internet options on the tools menu, in case a add in or BHO is causing problems.
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Author Comment

by:mikesg
ID: 24102765
I have ran Super Antispyware and Malwarebytes to try and remove any infections that may have remained.
The PC was running IE6 and I downloaded and installed IE7 and did SOME windows updates while I had the connection reset (before reboot) and upgrading to IE7 did not resolve the issue like I had hoped.
I have not yet tried to reset the settings from the advanced tab yet, but I will give it a go.
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Accepted Solution

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mikesg earned 0 total points
ID: 24102851
Actually the CA parental controls are still running even after  removing it.  I think this is where the problem started.
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Author Comment

by:mikesg
ID: 24106255
resetting the IE advanced options to the manufacturer's default settings did not change anything either.  I'm stumped.  What could be causing these settings to be changed back after a reboot?
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