Solved

Message not shoing in inbox outlook

Posted on 2009-04-08
3
250 Views
Last Modified: 2013-11-30
I am seen a really weird behavior, I get emails from the outside and there are not showing in the inbox, when I use the message tracking center in the Exchange System Manager I can find the email and I can see that the message history states that was delivered to the SMTP store Driver of the user but it does not show in the inbox
I checked for rules in outlook and the user has none
there is a BES and sometimes the email will show up in the BB but not in the inbox of outlook
thanks
0
Comment
Question by:CarlosVL
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 26

Expert Comment

by:Gary Cutri
ID: 24103219
Hi, when an email arrives on the BB open the message and at the top of the email it will tell you which folder it is in.
0
 
LVL 20

Accepted Solution

by:
jdera earned 500 total points
ID: 24103316
0
 
LVL 26

Expert Comment

by:Gary Cutri
ID: 24104532
Also if possible log into OWA and check to see if the email is visible.  If you can see the emails it means there is a corruption in the Outlook .ost file, in this event you can just close Outlook and rename the ost and when Outlook is opened again it will be recreated.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This video discusses moving either the default database or any database to a new volume.
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question