Solved

Outlook 07 issue

Posted on 2009-04-08
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Last Modified: 2012-05-06
We are an Exchange 03 + Outlook 07 environment. The error, when user tried
to open Outlook program, was "Cannot open your default e-mail folders.
Microsoft Exchange is not available. Either there are network problems or
the Exchange computer is down for maintenance." Even though the user could
still access emails via OWA, it gaves me concerns because it's the 5th case
in past 2 months.

Re-creating a new Outlook profile, computer profile and Terminal server
profile has not fixed the issues. Basically, all we can do is get the user to switch to OWA.

Please Advise?

Thanks
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Question by:Greg Mason
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3 Comments
 
LVL 7

Expert Comment

by:Thomas Wheeler
ID: 24103735
sounds like rpc is not working when accessing OWA is it by name or ip?
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Accepted Solution

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Greg Mason earned 0 total points
ID: 24103754
By name.

In any event, I fixed it with this: http://support.microsoft.com/kb/830836/en-us

Creates more connections to the server. Beats me why it suddenly decided 256 was not enough but...
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LVL 7

Expert Comment

by:Thomas Wheeler
ID: 24103760
ohh ya I have seen that.
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