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Not able to access few websites.

Posted on 2009-04-08
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Last Modified: 2013-11-30
I seem to be having a problem connecting to a specific IP address that belongs to Network Solutions (205.178.145.65). On the other hand, another IP address that belongs to them works just fine (205.178.146.73). I can't seem to figure out why this is happening as I am not able to access any site hosted on that IP address as well as not being able to upload / download anything from the web server.

Other information:
OS: Windows XP Pro SP3
McAfee Total Protection - Firewall, Virus, etc...(Have allowed FTP Ports)
Windows Firewall - Turned Off
Location: India
ISP: Bharti Airtel

Also, when I checked the IP Address from my New York Desktop it seems to be working just fine. I connected to it using Remote Desktop Connection. I even called Network Solutions to find out if they are blocking specific IP Addresses and they have denied it.

Hope someone can help me resolve this problem. I feel that it's a problem with either the firewall or the router.
C:\>tracert 205.178.145.65
 
Tracing route to vux.bos.netsolhost.com [205.178.145.65]
over a maximum of 30 hops:
 
  1     1 ms     1 ms     1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3     *        *        *     Request timed out.
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     *        *        *     Request timed out.
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
 
 
---------------------------SECOND RUN W/ DIFFERENT IP-----------------------------------------------------------------
 
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.
 
C:\>tracert 205.178.146.73
 
Tracing route to 205.178.146.73 over a maximum of 30 hops
 
  1     1 ms     1 ms     1 ms  192.168.1.1
  2     *        *        *     Request timed out.
  3    36 ms    19 ms    17 ms  rasBTNLDel-static-137.215.56.202.mantraonline.co
m [202.56.215.137]
  4    18 ms    18 ms    18 ms  rasBTNLDel-static-174.215.56.202.mantraonline.co
m [202.56.215.174]
  5    17 ms    20 ms    17 ms  125.19.22.145
  6    67 ms    69 ms    68 ms  203.101.95.34
  7   289 ms   286 ms   286 ms  so-4-0-3.edge1.LosAngeles1.Level3.net [4.78.196.
29]
  8   287 ms   294 ms   286 ms  ae-1-69.edge1.LosAngeles9.Level3.net [4.68.20.10
]
  9   322 ms   327 ms   325 ms  xo-level3-xe.losangeles9.level3.net [4.53.228.10
]
 10   293 ms   290 ms   287 ms  207.88.13.30.ptr.us.xo.net [207.88.13.30]
 11   293 ms   289 ms   291 ms  ge7-0-0d0.rar1.sanjose-ca.us.xo.net [65.106.1.57
]
 12   327 ms   328 ms   331 ms  p1-0-0.rar1.washington-dc.us.xo.net [65.106.0.37
]
 13   342 ms   329 ms   337 ms  p7-2-0.MAR1.Washington5-DC.us.xo.net [65.106.3.2
02]
 14   335 ms   336 ms   334 ms  71.5.190.106.ptr.us.xo.net [71.5.190.106]
 15   334 ms   356 ms   334 ms  64.244.254.238
 16   332 ms   334 ms   337 ms  edg-r-01-vlan12.net.dc2.netsol.com [205.178.191.
14]
 17   331 ms   330 ms   331 ms  205.178.182.6

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Question by:developer2966
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Expert Comment

by:GarthSnyder
ID: 24104161
Yes, the problem is local to you. You should be going out on that same mantraonline.com trunk, but you're not even making it out of your own network. Just as you surmise.

Try turning the McAfee firewall off temporarily to verify that it's not the problem. If that doesn't help, you might have to contact your ISP or local network admin.
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Author Comment

by:developer2966
ID: 24104451
I have tried turning off all Firewalls on my PC however I'm still not able to access the server. I feel that the ISP's router has a firewall as I am not even able to get outside of my local network.
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Accepted Solution

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developer2966 earned 0 total points
ID: 25446883
This problem has been resolved with the help of my ISP. I had sent their technical team a screenshot of the TRACERT from Command Prompt and then they were able to make all necessary changes.
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