Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Full Mailbox Access Not working

Posted on 2009-04-08
5
349 Views
Last Modified: 2012-06-21
Hi Guys,

I should be able to work this one out myself but I am at a loss.

I have a service account that has been given Full Mailbox access to about 200 mailboxes throughout my organisation for my contact management software.

The account is able to log in to all of the mailboxes except 1. I have triple checked that the service account has full mailbox rights on the account in question but I am unable to login to that account using the service account credentials. I keep on getting prompted for a password.

The Interesting thing is, I also have a blackberry account that can login to the account no problems. The user has no problems accessing his mailbox. It just seems to be this one service account.

I have tried removing and readding the permissions but no change.

The account has been delegated the rights for over a week now.

There are no errors in my exchange server.

Any ideas?

0
Comment
Question by:Steven Wells
  • 2
  • 2
5 Comments
 
LVL 12

Accepted Solution

by:
nealerocks earned 500 total points
ID: 24104945
Is the account an administrator?
0
 
LVL 12

Author Comment

by:Steven Wells
ID: 24105063
Yes the account is, however, it's be granted explict allow on the account, and all other accounts that it has access to are ok. I think, however, this may be the cause.
I can't work out how to see if there is a deny somewhere taking over
0
 
LVL 12

Expert Comment

by:nealerocks
ID: 24105108
i have seen this before. can you remove admin rights to test?
0
 
LVL 15

Expert Comment

by:abhaigh
ID: 24105939
Check the permissions on the mailbox in question

Look for any and all groups with 'deny' configured

Check the membership of these groups to see if the service account is a member - also checking the membership of any groups that are a member of the denied group(s)
0
 
LVL 12

Author Closing Comment

by:Steven Wells
ID: 31568407
That worked. Sorry, I should have done that first!
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article explains in simple steps how to renew expiring Exchange Server Internal Transport Certificate.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

860 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question