?
Solved

Outlook 2007 Clients dont use Exchange 2003 Index

Posted on 2009-04-09
4
Medium Priority
?
301 Views
Last Modified: 2012-05-06
Our company uses the index function within Exchange 2003 to search for items within Public Folders.

Up until now we have used Outlook 2003 clients and all has worked fine.

However we have upgraded a couple of clients to 2007 and they refuse to search the public folders using the index and hang the client (the old 2003 clients still work fine).

I have tried this with and without windows desktop search installed.

Any ideas why this is not working?

Thanks
0
Comment
Question by:IDWilliams
  • 2
  • 2
4 Comments
 
LVL 65

Expert Comment

by:Mestha
ID: 24108455
Cached mode?
If the client is in cached mode then it doesn't use the index.

Simon.
0
 

Author Comment

by:IDWilliams
ID: 24108618
Tried with both cached mode enabled and disabled already, made no difference.
0
 
LVL 65

Expert Comment

by:Mestha
ID: 24109173
Cached mode is the only reason I can think of, unless Microsoft removed the functionality from Outlook 2007. That wouldn't surprise me because everyone is encouraged to use cached mode with Exchange as much as possible.

Simon.
0
 

Accepted Solution

by:
IDWilliams earned 0 total points
ID: 25447743
Solution is that Outlook 2007 only seems to be able to search Exchange 2007 public folder when using the index feature.
0

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

In a Cross Forest, the steps to migrate users are quite complicated and even in the official articles of Technet there is no clear recommendation on which approach to take .. From an experience, I mention and simplify which way to go and how to use …
What is Archiving? Archiving in Exchange Online (called In-Place Archiving) provides users with additional mailbox storage space.
Whether it be Exchange Server Crash Issues, Dirty Shutdown Errors or Failed to mount error, Stellar Phoenix Mailbox Exchange Recovery has always got your back. With the help of its easy to understand user interface and 3 simple steps recovery proced…
Watch the video to learn how one can deal with PST file corruption issue with an outstanding Kernel for Outlook PST Repair Tool easily. Using this tool, non-technical users can swiftly perform the repair process to restore their essential data witho…

589 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question