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Automatically Forward Sent Items In Exchange

The Chairman of my company has his e-mail set up so that all messages he receives are automatically forwarded to his two assistants because he's 82 and doesn't really use a computer. He recently has begun to reply to e-mails received on his blackberry (he's only used to to read them before this). The problem is he needs his assistants to receive copies of anything he sends, but doesn't want to have to actually CC them. How can I get the exchange server to automatically forward anything he sends--whether from his blackberry or if he actually starts using a desktop?

tigermatt

You can't natively forward sent email Exchange-side. You'd need an Outlook rule in his mailbox which applies to messages when they are sent, and performs the forward to the appropriate users.

Provided the Blackberry sends outbound email via the Exchange Server, the rule will apply and forward sent email accordingly.

-Matt

Lisa Jackson

ASKER

I tried creating an outlook rule, but it didn't provide an option for auto forwarding...only auto cc'ing, which I decided would be fine except that it then said it was a client-side only rule, which (correct me if I'm wrong) means that specific PC with outlook would have to be running at all times for it to be in effect. Plus, wouldn't that mean it wouldn't apply to messages on the blackberry?

And yes, we do send outbound via Exchange.

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tigermatt

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