?
Solved

Cannot change password in OWA form through ISA 2006

Posted on 2009-04-09
5
Medium Priority
?
1,105 Views
Last Modified: 2012-06-21
Hi Experts,
We are not able to change password through OWA form which is published through ISA 2006.It gives an "Credentials entered are not valid" error.

The configuration of Exchange and ISA is as follows:
In Exchange 2007 Basic Authentication is enabled.
ISA 2006 is installed in a Load Balancing mode.And ISA is installed as a Domain member.
While publishing OWA through ISA we used the authentication as Windows (Active directory).

We also tried to configure LDAP in ISA and changed the authentication of OWA listner in ISA as LDAP(Active Directory).After doing that when we tried to change the password & it gave a "page cannot be displayed-Internal server 500 error".
So we removed LDAP authentication and changed it to Windows (Active Directory) now we get an error which says :"Credentials entered are not valid" error it happens for all the users.

Please help.

Thanks and regards
PAG-EAST
owa3-error.bmp
0
Comment
Question by:pageast
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 24168208
Are you entering a complex password? If not, try that. Something like Passw0rd1.

http://support.microsoft.com/kb/906927

Rajith.
0
 

Author Comment

by:pageast
ID: 24182030
Hi,
Thanks for the reply,even the simplest password dosent work.its a genunine problem with ISA 2006 SP1.Previously it was working fine,after we upgraded ISA 2006 to ISA 2006 SP1 in Load Balanced mode it stopped working.
There is a KB http://support.microsoft.com/?kbid=957859 which suggests to download the hotfix and then run a script for this "Password change issue in ISA 2006" However there is no hotfix included in this KB,really frustrating.

Please let us know if you get any updates on the same.

Thanks and regards
PAG-EAST
0
 
LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 24185985
Why don't you use the script in the KB article http://support.microsoft.com/?kbid=957859 ?

Rajith.
0
 

Accepted Solution

by:
pageast earned 0 total points
ID: 24393119
Hi,
To run the scriprt we need to download the hotfix first as mentioned in the KB  http://support.microsoft.com/?kbid=957859,However i dont see an option to download ny hotfix from this site.

regards
PAG-EAST
0
 

Expert Comment

by:iTalk
ID: 25250933
Sorry to see the solution was not posted. To get the Hotfix you must contact Microsof Support it took me 6 hours to fix this issues.

Just a note for anyone who is trying to do this too.

Your Web Listener authenication should be Connect LDAP servers over secure connection is your ISA is a stand alone box. This means you must have a SSL Cert on your domain controler and copied to ISA for it to work. Hope this helps anyone in the future.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
After hours on line I found a solution which pointed to the inherited Active Directory permissions . You have to give/allow permissions to the "Exchange trusted subsystem" for the user in the Active Directory...
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question