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Netgear VPN firewall FVX538

Hi folks,

We have a Netgear VPN firewall FVX538, for testing purposes in our office.
We have connected up with a WAN IP and a LAN IP.
I was using a manual from Netgear to get the VPN connections to work, and have entered all the data it tells me two on the sheet, however when i come to connect i get 'failed to compute keys'
which i take that as to be the pre defined key has not been entered on the client side? Yes.
But i cant find anywhere on the client software to enter the pre defined key and it doesn't say to do so in the manual.

Any help would be greatly appreciated.
1 Solution
Rob WilliamsCommented:
Should be by clicking the "pre shared Key" button as in the second image on my web site. The button is only present with some options selected under "ID type".  You may want to have a look at that sample configuration as a comparison, though it is for the FVS318.
Are you VPN'ing between 2 routers or the router and PC on a different network?  Are you using Mode Config with User Accounts or Pre-Shared Key?  

This is essentially the way I build Router to Client VPN's:  http://www.shrew.net/support/wiki/HowtoNetgear
NETGEAR VPN Client Software to FVS318 or FVM318:  http://kb.netgear.com/app/answers/detail/a_id/999
Netgear University (if you wanna use the labs to test with):  http://www.isaix.com/netgearlms/main.asp

The easiest VPN Ive ever setup is on a 338/538 using the VPN Wizard and Pre-Shared Key.  Works flawlessly even with Dynamic DNS on both sides.
YellowbusTeamAuthor Commented:
We were VPN'ing from PC to router, and have now resolved the situation outside of the help from Experts Exchange.
Thanks for the information you have provided, im sure it can be used to help others with the same problem.
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