Solved

When a user clicks on the outlook 2007 icon the screen goes black?

Posted on 2009-04-09
2
276 Views
Last Modified: 2012-05-06
User is on an exchange server and is having problems opening outlook 2007.
0
Comment
Question by:TechieInTraining04
2 Comments
 
LVL 47

Accepted Solution

by:
apache09 earned 50 total points
ID: 24133619
Check that they have SP1 installed:
http://www.microsoft.com/downloads/details.aspx?FamilyId=9EC51594-992C-4165-A997-25DA01F388F5&displaylang=en

Otherwise, try going to
Start>Run>Outlook.exe

Does Outlook Open?

If not try

Start>Run>Outlook.exe /safe

Does it open now.

If both of the above work fine, might just delete the Outlook Icon from your desktop and recreate it.
Go to C:\Program Files\Microsoft Office\Office12 (If this is where Office 2007 is installed on this machine)
Find Outlook.exe, right click on it and Send To Desktop



0
 

Author Closing Comment

by:TechieInTraining04
ID: 31568501
Thank you for your help.
0

Featured Post

Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…

832 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question