Exchange 2007 Backup with CA Arcserve 12

Hi All,

I've run into a little problem with the backup of our exchange server. At the beginning of last week, I installed the Arcserve Exchange agent onto the server, created the backup job, and it's ran successfully for the remainder of the week.

On Monday this week, a college ran a Powershell Script (See Below) to move the logs to a different disk.

Since that day, my backups continously fail. The Arcserve Log says
"AE9708 Check integrity failed. Check the Exchange server status."

I have uploaded a doc file showing the server's event logs which may help.

I have since updated the exchange server to rollup 6 and applied 'Update for Windows Server 2003 x64 Edition (KB940349)' - But to no avail.

If anyone can help - it would be very grateful.

Many thanks,

Move-StorageGroupPath -Identity "1st Storage Group (CA)" -LogFolderPath:"D:\Exchange Logs\Mailbox\1st Storage Group (CA)\Log" -SystemFolderPath:"D:\Exchange Logs\Mailbox\1st Storage Group (CA)\System"

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Sai Prasad KinneraSupport Delivery ManagerCommented:
try uninstalling rollup date 4 for exchange and then try peforming the backup.

hope this helps
looks like your exchange databases are in dirty shutdown state,

are the log files e000000D685.log - e000000F1F8.log present?

you may have to do an eseutil /cc after dismounting the databases.
PeterHingAuthor Commented:
Hi saiprasad_kinnera

I don't have rollup 4 installed, only 3 and 6.
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PeterHingAuthor Commented:
Hi itprotocall - Thanks for your reply

The log stops at e000000D684.log and starts again at e000000F1F9.log

Is this easilly fixed?
Sai Prasad KinneraSupport Delivery ManagerCommented:
then, you need to run integrity check by running esutil as itprococall suggested and this is to make sure there are no issues with database.
PeterHingAuthor Commented:
And what switch shoudl I be using? Repair?

Sorry - I'm not familar with the eseutil utility. What does it do?
Sai Prasad KinneraSupport Delivery ManagerCommented:
check below links, it gives you extensive information about how eseutil works and what it is all about

you may have to use /P here to do a repair

note: in case some of the missing transaction logs had not been committed to DB, there is a possibility that you may lose some data.

after eseutil /p, you should run isinteg as well

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note: please make a copy of the current DB/logs before attempting eseutil commands, just in case you need it
please go through the explanation for the switches available before you attempt anything, as this may be irreversible. (you don't even have a good current backup!)
PeterHingAuthor Commented:
Thank You - eseutil /p did it for me, and all was there at the end. I had a lucky escape!
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