Microsoft Certificate Request Error
Posted on 2009-04-09
We have a very large domain and use certificates to authenticate users to the wireless network. The certificates are automatically generated and stored in the personal certificates store. We often have users that lose their certificate and are unable to request a new certificate using the certificate wizard. The error that returns is the certificate request failed. The file was not found. The only way we have found to correct this problem is to rename the user profile on the PC and have the user logon and create a new user profile. My question is does any one know of a better way to fix this problem? I have one user that this happens to frequently and I would like to avoid having to recreate a user profile.
I do not see any related errors in the event logs.