We have a Cisco ASA5520, we're running SSL VPNs. We set this up because we needed a solution that people could connect to us and run Remote Desktop for a Windows 2003 Terminal server to access applications without installing anything on the PC they're on. It works fine for some and for others it's a nightmare to get to work and some I can't think of anything else to try. We have them disable pop-up blockers, disable fishing filter, they have to allow Cisco por forwarder control, there appears to be other java things they need to allow. The one that gets some people is the Microsoft Terminal Services Client Control (redist), I can't seem to find a way to show them how to install/enable this. That's one of my questions. I also try to have them disable their virus scan, if they can. Has anyone else had this much trouble getting Remote Desktop to work with this VPN type? Most of these are XP people. When it works on PCs, it works great, but getting some users who can't tell you if they have XP or Vista is hard.