Solved

Outlook crashes with a "Outlook has stopped working" message.

Posted on 2009-04-09
2
495 Views
Last Modified: 2012-05-06
In outlook, click on New Meeting Request, then click on Scheduling Assistant, select a name and click Required and OK.  Outlook crashes with a "Outlook has stopped working" message. We are also getting "Your out of office settings cannot be displayed, because the server is currently unavailable.  Try again later."

We are running SBS 2008 Server and our clients are all Office 2007 w Vista Business.
0
Comment
Question by:sdetraff
2 Comments
 
LVL 28

Accepted Solution

by:
peakpeak earned 500 total points
ID: 24113606
First try this: Close Outlook, click Start->Run, type Outlook /cleanprofile
If that doesn't do the trick then recreate the Outlook profile. Profile corruption is the source of many strange behaviours in Outlook.
You may first want to save away the address cache (the .nk2 file) which contains the addresses the user has prevoiusly sent successfully. You find the .nk2 file here (XP):
C:\Documents and Settings\<user>\Application Data\Microsoft\Outlook
(Vista: C:\Users\{username}\AppData\Roaming\Microsoft\Outlook)
If you do not know how to recreate a profile: http://www.howto-outlook.com/faq/newprofile.htm
After recreating the profile you can restore the .nk2 file to the same location assuming you used the same name for the new Outlook profile.
0
 

Author Closing Comment

by:sdetraff
ID: 31568612
Thanks its the close match.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Join & Write a Comment

Get an idea of what you should include in an email disclaimer with these Top 5 email disclaimer tips.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

758 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now