Syncing Outlook Contacts in Outlook 2003

Posted on 2009-04-09
Last Modified: 2012-05-06
I have a Manager and his secretary who use outlook jointly.  They each have their own user account and email but I have them both setup to open each others mailboxes.  They need to share the same contacts, and while they can view each others contacts manually, they want to be able to look up addresses from the same address book when composing an email.

I would like to find a solution to this.  Is it possible to use someone elses address book as your own by default?  Is there any program which will sync your personal contacts with someone else?

Thanks for your help on this one!
Question by:ITPro44
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LVL 15

Accepted Solution

zelron22 earned 500 total points
ID: 24110323
Set up a public folder for their contacts.  Then you can access the public folder for addresses.

Author Comment

ID: 24208569
Your suggestions is a great one!  However, I have yet to try it.  I'll post back once I have a chance to give it a go.

Thanks zelron

Author Comment

ID: 24283607
Hey.  So I gave this a try and while a great idea, it doesn't work.  :(

It is a good way to share contacts, and look up the same contacts.  But doing this then changes how they add and manage their contacts and makes that process more cumbersome because their Contact folder in outlook is where contacts are stored when they create or add a contact.

Any other suggestions?
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LVL 15

Expert Comment

ID: 24285834
To both set up contacts in one place, at least one of them has to be inconvenienced.  They could use one of their own contacts folder, and share it with the other, or use the public folder.  Or they could get a third part CRM application such as Goldmine, Act!, etc.

Author Comment

ID: 24292339
Sounds good.  I appreciate your follow up.  

I noticed this solution for outlook 2007 on the same site that you referenced.

Have you tried this before?
LVL 15

Expert Comment

ID: 24296350
I have not.  It may work, but one of the users (as stated in the instructions) will likely need full control of the other's mailbox for at least while it's configured.  Then, if it ever breaks, or the profile gets deleted, you may need to go through the process again.


Author Comment

ID: 24296463
Yeah, I agree that its not a straight forward solution.  I also would need to upgrade them to 2007.

Here is another solution I found that I am going to try.

Author Comment

ID: 24309351
The Share N' Sync Software by Mapi seems to be working out quite well.  I'm still in the testing phase but initial results look good.  The only minor annoyance is that one user has a blackberry and the emails that are sent back and forth between users to update contacts  don't get removed from the blackberry once the they have been processed by the share N' Sync plugin in outlook.

Thanks for your help Zelron, I'll give you full credit.  It was an Mapi advertisment add displayed on the websit you sent me that allowed me to find this plugin.


Author Closing Comment

ID: 31568679

Thanks Zelron! 

This link provided me with my solution at the end of the day for those who are looking for similar solution.

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