Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

No Free/Busy Information Could be Retrieved

Posted on 2009-04-09
6
Medium Priority
?
802 Views
Last Modified: 2012-05-06
We are having a problem viewing  the Free/Busy schedule of other users calendars when creating new a appointment.  This is something that used to work.  The error we receive is "No Free/Busy Information Could be Retrieved" when trying to view other users calendar schedule.  I am not aware of any time frame when it stopped working.
This is a child domain site  that we are browsing the calendars and viewing.  Attached is a screen shot.  Any help would be appreciated.

- Exchange 2003 SP1
- Windows Server 2003
- Outlook 2007 Client

No-Free-Busy-Info-Error.doc
0
Comment
Question by:kepro
  • 3
  • 3
6 Comments
 
LVL 10

Expert Comment

by:Madjax
ID: 24113933
Hi
Try start Outlook with /cleanfreebusy switch. START > Run > Outlook.exe /cleanfreebusy
0
 

Author Comment

by:kepro
ID: 24115086
Sorry, that was the first thing I tried.  I think this is more related to the Exchange server rather than the Outlook client.
0
 
LVL 10

Expert Comment

by:Madjax
ID: 24122367
If your Outlook uses cached mode....try take that off for a bit and see if that is the cause
0
NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

 

Author Comment

by:kepro
ID: 24125855
Madjax,

Would you suggest taking off Cached mode on both client sides?

Thanks,
0
 
LVL 10

Expert Comment

by:Madjax
ID: 24128231
Yes, all that get this error should try take off cached mode. If it works after doing so, then re-create the OST-file or make a new Outlook profile.
0
 

Accepted Solution

by:
kepro earned 0 total points
ID: 24220288
Needed to take up with MS there was some other work that was done to the Public Folder store that may be related to this.  
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today as you open your Outlook, you witness an error message: “Outlook is using an old copy of your Outlook Data File…”. Probably, Outlook is accessing an old OST file.
In this post, we will learn to set up the Group Naming policy and will see how it is going to impact the Display Name and the Email addresses of the Group.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
As many of you are aware about Scanpst.exe utility which is owned by Microsoft itself to repair inaccessible or damaged PST files, but the question is do you really think Scanpst.exe is capable to repair all sorts of PST related corruption issues?
Suggested Courses
Course of the Month14 days, 23 hours left to enroll

578 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question