<div>
Hi<br />
Try start Outlook with /cleanfreebusy switch. <b>START &gt;&nbsp;Run &gt;&nbsp;Outlook.exe /cleanfreebusy</b><br />

</div>


Hi
Try start Outlook with /cleanfreebusy switch. START > Run > Outlook.exe /cleanfreebusy


<div>
Sorry, that was the first thing I tried. &nbsp;I think this is more related to the Exchange server rather than the Outlook client. 
</div>


Sorry, that was the first thing I tried.  I think this is more related to the Exchange server rather than the Outlook client.

<div>
If your Outlook uses cached mode....try take that off for a bit and see if that is the cause
</div>


If your Outlook uses cached mode....try take that off for a bit and see if that is the cause

<div>
Madjax,<br />
<br />
Would you suggest taking off Cached mode on both client sides?<br />
<br />
Thanks,
</div>


Madjax,

Would you suggest taking off Cached mode on both client sides?

Thanks,

<div>
Yes, all that get this error should try take off cached mode. If it works after doing so, then re-create the OST-file or make a new Outlook profile.<br />

</div>


Yes, all that get this error should try take off cached mode. If it works after doing so, then re-create the OST-file or make a new Outlook profile.


<div>
<div class="content wysiwyg-content">
We are having a problem viewing &nbsp;the Free/Busy schedule of other users calendars when creating new a appointment. &nbsp;This is something that used to work. &nbsp;The error we receive is &quot;No Free/Busy Information Could be Retrieved&quot; when trying to view other users calendar schedule. &nbsp;I am not aware of any time frame when it stopped working. <br />
This is a child domain site &nbsp;that we are browsing the calendars and viewing. &nbsp;Attached is a screen shot. &nbsp;Any help would be appreciated. <br />
<br />
- Exchange 2003 SP1 <br />
- Windows Server 2003 <br />
- Outlook 2007 Client<br />
<br />
<a href="https://filedb.experts-exchange.com/incoming/2009/04_w15/126758/No-Free-Busy-Info-Error.doc" target="_blank" class="file-inline" title="No Free Busy Screen Print (39 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>No-Free-Busy-Info-Error.doc</a>
</div>
</div>


No-Free-Busy-Info-Error.doc

We are having a problem viewing  the Free/Busy schedule of other users calendars when creating new a appointment.  This is something that used to work.  The error we receive is "No Free/Busy Information Could be Retrieved" when trying to view other users calendar schedule.  I am not aware of any time frame when it stopped working. 
This is a child domain site  that we are browsing the calendars and viewing.  Attached is a screen shot.  Any help would be appreciated. 

- Exchange 2003 SP1 
- Windows Server 2003 
- Outlook 2007 Client


No Free/Busy Information Could be Retrieved

Microsoft server applications are those applications developed specifically, but not necessarily exclusively, on the Windows Server platform. In addition to well-known products like SQL Server, Exchange, Internet Information Services (IIS), Microsoft Dynamics, Forefront, Lync and Sharepoint, they include applications like Skype, BizTalk, Hyper-V, Groove and Commerce Server. Server applications are managed with the Microsoft System Center.

Microsoft Server Apps

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.