Solved

when I log onto owa IE7 the cpu usage IE is at 100%

Posted on 2009-04-09
2
430 Views
Last Modified: 2012-05-06
When i log onto OWA from ie7 or ie6 the cpu usage is at 100%. Its only happening to a few workstations. We are running on exchange 2007.. Please help
0
Comment
Question by:DynamiteD
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 66

Accepted Solution

by:
johnb6767 earned 500 total points
ID: 24115085
Process Explorer v11.33
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Double click the offending file. If it is a svchost.exe, then Select the Services Tab. Please list what services are in that svchost.exe.

Then Select the Threads tab, and see what .exe or .dll is using the CPU, and then select it by double clicking it....and copying/pasting the call stack here.....

Sorry, included the entire post from my KB.... (disregard the following in your situation)

What I would be curious to see is the Interupts, and the DPC's in Process Explorer. If thats what is using the CPU (not seeen in the Task manager), then you have either a HW problem, or a Driver problem.
I would disable devices until you see the CPU behave normally after a reboot. Alternatively, you can remove devices from the device manager, and allow them to reinstall on boot with freshly DL'ed drivers, including the Chipset, Sound, Display, Printers etc...

And unplug any USB/Firewire devices while you are at it.
0

Featured Post

SuperAntiSpyware Licenses Discounted by 25% !

Exclusive offer to Experts Exchange Members!
Buy SuperAntiSpyware License(s) from us and save 25% on the regular purchase price.
- Includes Full SuperAntiSpyware Vendor Support Entitlements
- Your Subscription does not begin until you activate your license
- Buy for your friends

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Internet is a big network which is formed by connecting multiple small networks.It is a platform for all the users which are connected to it.Internet act as platform in different fields. Such as: Internet  as a collaboration platform. Internet  as…
#Citrix #Internet Explorer #Enterprise Mode #IE 11 #IE 8
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question