Solved

when I log onto owa IE7 the cpu usage IE is at 100%

Posted on 2009-04-09
2
420 Views
Last Modified: 2012-05-06
When i log onto OWA from ie7 or ie6 the cpu usage is at 100%. Its only happening to a few workstations. We are running on exchange 2007.. Please help
0
Comment
Question by:DynamiteD
2 Comments
 
LVL 66

Accepted Solution

by:
johnb6767 earned 500 total points
ID: 24115085
Process Explorer v11.33
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Double click the offending file. If it is a svchost.exe, then Select the Services Tab. Please list what services are in that svchost.exe.

Then Select the Threads tab, and see what .exe or .dll is using the CPU, and then select it by double clicking it....and copying/pasting the call stack here.....

Sorry, included the entire post from my KB.... (disregard the following in your situation)

What I would be curious to see is the Interupts, and the DPC's in Process Explorer. If thats what is using the CPU (not seeen in the Task manager), then you have either a HW problem, or a Driver problem.
I would disable devices until you see the CPU behave normally after a reboot. Alternatively, you can remove devices from the device manager, and allow them to reinstall on boot with freshly DL'ed drivers, including the Chipset, Sound, Display, Printers etc...

And unplug any USB/Firewire devices while you are at it.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Site comes up in IE but not chrome 9 49
Need recommendation for a DNS host provider. 3 82
Mac Os Sierra Safari Tabs 12 57
Chrome NET_ERR_CERTIICATE_TRANSPARENCY_REQUIRED 2 174
Internet is a big network which is formed by connecting multiple small networks.It is a platform for all the users which are connected to it.Internet act as platform in different fields. Such as: Internet  as a collaboration platform. Internet  as…
SSL stands for “Secure Sockets Layer” and an SSL certificate is a critical component to keeping your website safe, secured, and compliant. Any ecommerce website must have an SSL certificate to ensure the safe handling of sensitive information like…
Google currently has a new report that is in beta and coming soon to Webmaster Tool accounts. This Micro Tutorial will highlight new features for Google Webmaster Tools.
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now