Solved

incredimail corruption

Posted on 2009-04-09
2
1,090 Views
Last Modified: 2012-05-06
After reloading the OS winxp pro, I cannot get incredimail to load the old email data.
I have tried coping the entire incredible directory in programs &  under user name \local service.
I tried building the cab file it fails after 99%
with this error.
Exception: ACCESS_VIOLATION (C0000005) - on reading from 00000000
Faulting Offset: 0000F125
Module: IMApp.exe

0000F125 IMApp.exe
Exception: ACCESS_VIOLATION (C0000005) - on reading from 00000000

Faulting Offset: 0000F125

Module: IMApp.exe
 

0000F125 IMApp.exe

Open in new window

0
Comment
Question by:gheiman
  • 2
2 Comments
 
LVL 30

Accepted Solution

by:
mtz1of4 earned 500 total points
ID: 24114958
Are you trying to Reimport the old data, the way Incredimail wants you to? Or did you just drop the data back to where you believe it should go? Just copying the data to a  new install doesn't work.
The easiest way to do this, although it sounds like you may have corrupted current install so you may want to uninstall, delete profile (of course you have your original backed up, correctly and you are only using a copy of it, right?) reboot, reinstall, run incredimail, then go to File->Data & Settings Transfer->Transfer from old computer and point it at your old files.

If that doesn't work, use
File->Import->Messages and point it at your old files, then repeat for Contacts.

Hope it helps.
http://help.incredimail.com/incredimail/help_center/help_article.aspx?is=t&article_id=242&lang_id=9&referrer_id=1



0
 
LVL 30

Expert Comment

by:mtz1of4
ID: 24114971
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

If you can connect to your internal network or can connect to your router but are not able to connect to the Internet follow these steps in order until the problem is resolved.   1. Right click on the network icon on the task bar and select "Troub…
Explore the encryption capabilities built into Google Apps and how these features can help you meet privacy policy and regulatory compliance, but are not a full solution. Understand and compare the most popular email encryption services for Google A…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
In this Experts Exchange video Micro Tutorial, I'm going to show how small business owners who use Google Apps can save money by setting up what is called a catch-all email address in their Gmail accounts. By using the catch-all feature, small busin…

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now