Solved

CUCM 6.x 3 hunt groups 1 CPG

Posted on 2009-04-09
1
939 Views
Last Modified: 2012-08-13
i have 3 hunt groups and i want them all to use the same CPG, but when i try to pickup the call from group 1...groups 2 and 3 phones show "no call available for pickup"...strangely enough if i direct dial one of the DN's the pickup works, is there a way to associate the hunt group with a specific CPG ?

CUCM 6.x, 7961G phones
0
Comment
Question by:jbuzek
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 

Accepted Solution

by:
jbuzek earned 0 total points
ID: 24115480
found an obscure solution,(on the web) but verified it and it works.

This allows a Hunt Pilot to have a call pickup group assigned.
Do the following:
1.- Enter
CSCsb42763 (in mixed case) in the Enterprise Parameter
'Cisco Support Use 1' under the new group 'Cisco
Support use Only' and click update. Only the value

CSCsb42763 in this parameter can enable the
configuration. Change the value to anything else,
disable this functionality.

2. Go to Hunt Pilot Configuration page and select a
call pickup group from the Call Pickup Group dropdown
list and click update.
0

Featured Post

Free Tool: Subnet Calculator

The subnet calculator helps you design networks by taking an IP address and network mask and returning information such as network, broadcast address, and host range.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I recently purchased a Bluetooth headset called the Music Jogger (model BSH10). The control buttons on it look like this: One of my goals is to use it as the microphone and speakers for Skype calls. In that respect, it works well. However, I …
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question