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CUCM 6.x 3 hunt groups 1 CPG

Posted on 2009-04-09
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Last Modified: 2012-08-13
i have 3 hunt groups and i want them all to use the same CPG, but when i try to pickup the call from group 1...groups 2 and 3 phones show "no call available for pickup"...strangely enough if i direct dial one of the DN's the pickup works, is there a way to associate the hunt group with a specific CPG ?

CUCM 6.x, 7961G phones
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Question by:jbuzek
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Accepted Solution

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jbuzek earned 0 total points
ID: 24115480
found an obscure solution,(on the web) but verified it and it works.

This allows a Hunt Pilot to have a call pickup group assigned.
Do the following:
1.- Enter
CSCsb42763 (in mixed case) in the Enterprise Parameter
'Cisco Support Use 1' under the new group 'Cisco
Support use Only' and click update. Only the value

CSCsb42763 in this parameter can enable the
configuration. Change the value to anything else,
disable this functionality.

2. Go to Hunt Pilot Configuration page and select a
call pickup group from the Call Pickup Group dropdown
list and click update.
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