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.vbs printer login script not running

Posted on 2009-04-09
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1,148 Views
Last Modified: 2013-11-21
So here is the problem, normally when a user connects to the cluster, they are assigned a server. When they login a script runs to add thier printer driver so they can print.

In this paticular situation:

I have a single user who logs in, but gets this error message:

Script: \\domain.com\sysvol\domain.com\scripts\path\printmapping\name.vbs
line: 11
Char 1
Error: Windows cannot open this program because it has been prevented by a software restriction policy. For more inforamtion, open event vewier or contact your system administrator
Code:800704EC
Source: (null)

Now when this user logs in, he cant print or add any printer, gets the following error message:

A policy is in effect on your computer which prevents you from connecting to this print queue. Please contact your system administrator.


I've tried the most common solutions online, none of them seem to work. It looks like a permissions issue but I havent been able to locate any differnce between this user and the 400 others.

Also,

I tried registering the vbscript.dll and that doesnt work either...not sure if its related but I thought it might because the login script is a .vbs


So what I'm trying to figure out is : how to fix the first error, see if that resolves the second.


ive been really beating my head on desk on this one @_@
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Question by:Himmel123
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5 Comments
 
LVL 9

Expert Comment

by:pablovr
ID: 24113414
First of all, please confirm:

1) This particular machine has Windows XP Professional installed
2) It is joined to the windows server 2003 domain
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Author Comment

by:Himmel123
ID: 24116850
Sorry,

Yes thats correct, it has windows xp on a 2003 server domain.
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LVL 15

Expert Comment

by:HayesJupe
ID: 24128213
hang on, you've been specifically notified of the issue
Error: Windows cannot open this program because it has been prevented by a software restriction policy. For more inforamtion, open event vewier or contact your system administrator

Have you verified you dont have a group policy restricting vbs from running assigned to the machine in question? (or the user in question)
0
 

Author Comment

by:Himmel123
ID: 24131850
Yes,

there is no gp(domain/local) restricting vbs from running for that user.
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Accepted Solution

by:
Himmel123 earned 0 total points
ID: 24160191
issue is resolved, that paticular terminal server was corrupting the registry causing issues with permissions related to teh vbs script.
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