Solved

IBM NetVista Power Supply problem

Posted on 2009-04-09
9
1,196 Views
Last Modified: 2013-12-11
Strange problem with the proprietary HP-M1854F3P power supply on this system. System turns on, but no picture. I replaced with a duplicate power supply, same problem. I tried a standard, off-the-shelf power supply and it fires right up with picture. I've tried two known good power supplies on this sytem now. I can't figure this one out.
0
Comment
Question by:hirichardhi
  • 4
  • 4
9 Comments
 
LVL 26

Expert Comment

by:PCBONEZ
ID: 24113551
Run that by again...
Two HP-M1854F3P do not work
and
Two known good standard PSU's do..
????

Is either HP-M1854F3P known good?
Have you changed video cards? .. added drives? .. added cards?

What model of NetVista?
There's gott'a be 20+ versions.
0
 
LVL 26

Expert Comment

by:PCBONEZ
ID: 24113734
HP-M1854F3P is only 185 watts.
Pretty much if you've upgraded anything you may have run out of 'juice'.
0
 
LVL 91

Expert Comment

by:nobus
ID: 24113825
maybe a connector problem?  verify the pins
0
 

Author Comment

by:hirichardhi
ID: 24119148
PCBONEZ & nobus: Sorry I wasn't clearer the first time. The NetVista model is a MT-M 8307 22U. It is using the integrated video and has no added-on components. I've tried it with and without drives connected to the PSU.
The system came with the model HP-M1854F3P power supply. I ordered a replacement, which gave me the same result. System powers on, but no picture. I ordered another HP-M1854F3P from a different vendor, same result. Then I tried a stock, non proprietary ATX PSU and it all works with that one hooked up. To be honest, both of the PSUs ordered from the vendors were not new and it could be they are bad. My pocket tester indicates one bad rail on all of the HP-M1854F3P units- the -5V. But one of the vendors said that shouldn't matter. It's not used anymore on modern systems. But I'm wondering if IBM is straying from their own standard. The -5V is good on the PSU that does work in the sytem.
No pins have been altered.  Right now, I suspect the vendors have sent me bad power supplies, but I can't believe they would do that, especially since they said they tested before they shipped.
Any other ideas would be appreciated. Thanks.
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 
LVL 26

Expert Comment

by:PCBONEZ
ID: 24119437
HP-M1854F3P are manufactured by Hipro who generally makes very good PSUs [they build almost entirely for major OEM's and not for retail] but now and then they resort to unreliable capacitors.
-
With it unplugged, I would open one up and inspect [with a flashlight] for bad capacitors and anything the looks like it's overheating.

PSUs with blown caps can generally be rebuilt for under $15 in parts by someone with basic soldering skills. Biggest thing is making sure you get the right grade of capacitor. I can help with that or the folks over in www.badcaps.net forums can too.

There is also a fuse inside the PSU somewhere but it may be soldered on and/or covered in shrink-wrap so it doesn't always look like a fuse at first. [A designation beginning with an 'F' on the PCB is a giveaway.]

Also check the actual connectors for power-to-mobo connections.
If they used ill fitting connectors they may have burnt or oxidized inside in the contact area.

.
0
 

Author Comment

by:hirichardhi
ID: 24119630
HP-M1854F3P are manufactured by Hipro who generally makes very good PSUs [they build almost entirely for major OEM's and not for retail] but now and then they resort to unreliable capacitors.
-
With it unplugged, I would open one up and inspect [with a flashlight] for bad capacitors and anything the looks like it's overheating.

I checked for blown caps on the mobo. They all look like new. In fact the whole system looks pristine.
As I mentioned before, the system runs fine with known-good, stock PSU.

PSUs with blown caps can generally be rebuilt for under $15 in parts by someone with basic soldering skills. Biggest thing is making sure you get the right grade of capacitor. I can help with that or the folks over in www.badcaps.net forums can too.

There is also a fuse inside the PSU somewhere but it may be soldered on and/or covered in shrink-wrap so it doesn't always look like a fuse at first. [A designation beginning with an 'F' on the PCB is a giveaway.]
Thanks for this tip. I've thrown away a lot of PSU's thinking they're not salvageable.

Also check the actual connectors for power-to-mobo connections.
If they used ill fitting connectors they may have burnt or oxidized inside in the contact area.
Yes, I inspected around the conectors and looked for corrosion or signs of overheating, but it's all very clean. Besides, it works o.k. with a stock ATX power supply.
 I'm thinking at this point, I'm just going to transfer everything to another case that can accommodate the standard PSU. I hate to waste a case, but unless there are any other ideas, that looks like my only option right now. Thanks again.
0
 
LVL 26

Accepted Solution

by:
PCBONEZ earned 125 total points
ID: 24119849
The photos of that PSU I've seen suggest it's a standard micro-ATX power supply. [Or close to it.]
Should be able to retrofit.
At the most you might need to make an adapter plate out of sheet metal to get holes to match or possibly do a little trimming on the existing mounting hole.
.
0
 

Author Closing Comment

by:hirichardhi
ID: 31568814
Mahalo for your advice. i did end up putting the system into an old extra case I had laying around. I had to get this done for the customer. He was waiting two weeks for these power supplies to come in. It takes a long time to ship to Hawaii and it's expensive. I wound up eating it on this one. Thanks again!
0
 

Author Comment

by:hirichardhi
ID: 24120402
I ended up putting the system in another case that accommodates regular size power supplies. IBM's approach, as we know, has been a little different from the standard sometimes. Personally, I'm glad they're out of the personal computer market now. It's kind of rare to run into this problem on regular worksations now.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

More and more people are using the enhanced small form-factor pluggable (SFP+) tranceivers, and speed is of utmost importance. Testing of speeds are critical to ensure that the devices will meet the speed requirements. There are some testing challen…
I have purchased two new systems and both are now Universal Extensible Firmware Interface (UEFI) based. UEFI is replacing BIOS for the desktop PC. It is a Linux based firmware with enough robustness it can communicate with a website without loading …
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…
A short film showing how OnPage and Connectwise integration works.

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now