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select trunc(CLOSED, 'MON')Month,SRC_SYS,vz_svc_type, sum(RESP_DUR/60) Total_Hours , count (1) Reports from dbo.MTTR_MTD_2008 where trunc(CLOSED, 'Mon') = '01-APR-2009' and VZ_SVC_TYPE != 'UNK' group by trunc(CLOSED, 'MON'), SRC_SYS,vz_svc_type
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