[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Retina scans local system, but not a remote system.

Posted on 2009-04-10
7
Medium Priority
?
2,013 Views
Last Modified: 2013-12-06
I create Retina audit scans and test them on my local computer, and they work perfect. They pull all of the information I was auditing for. I run the same scan on a remote systems, and get basic data back (DNS Name, MAC, OS) but when I ask to enumerate installed software, I get nothing back. I have administrator rights on all systems. I can use RDC into remotes desktops and servers using my elevated credentials. But I can not get Retina to pull the data from remotes. What am I missing?
0
Comment
Question by:chapmancd
5 Comments
 
LVL 81

Expert Comment

by:arnold
ID: 24115507
I am unfamiliar with the application you are using, does it/can it handle SNMP polling?
Do you have SNMP setup on the systems?
snmpwalk will list some of the installed software.  Do not have the OID under which it is listed in front of me.
0
 
LVL 81

Expert Comment

by:arnold
ID: 24119890
Use HOST-RESOURCES-MIB::hrSWInstalledName or 1.3.6.1.2.1.25.6 as the base OID to get the listing of installed software.
0
 
LVL 3

Expert Comment

by:Carlos Diaz
ID: 24121185
This sounds like more of a firewall or other security permissions issue on the remote systems.  Do you have any way of testing for firewall issues or the ability to modify security policies?
0
 

Expert Comment

by:lcullum01
ID: 24194768
I would have to agree that this issue is a firewall issue.  Does the local computers have a local firewall on? Are they on the same network as you?  Are you getting that creditals are enabled in the scan?
0
 

Accepted Solution

by:
KCS_SD earned 1000 total points
ID: 24687055
You could check the LAN Manager authentication levels:  if they are 'too different' on the machine you are scanning from and your remote machines, you will not be able to scan completely.
0

Featured Post

SMB Security Just Got a Layer Stronger

WatchGuard acquires Percipient Networks to extend protection to the DNS layer, further increasing the value of Total Security Suite.  Learn more about what this means for you and how you can improve your security with WatchGuard today!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Provide an easy one stop to quickly get the relevant information on common asked question on Ransomware in Expert Exchange.
This article investigates the question of whether a computer can really be cleaned once it has been infected, and what the best ways of cleaning a computer might be (in this author's opinion).
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …
Suggested Courses

591 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question