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Why errors when sending email "can't create (user) output file" and "Sorry, no mailbox here by that name. (#5.1.1)"

Posted on 2009-04-10
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3,314 Views
Last Modified: 2013-12-20
I just finished sending one email to 2 persons.  There are times I get a return email with one of these 2 errors.  Today I just received them again (its becoming frequent).  These users email do exist and I have interchange emails before with no problem.   The emails address I am sending from is an AOL address.

Can the EE tell me where is the problem?


First error:

"can't create (user) output file" -

The original message was received at Fri, 10 Apr 2009 08:48:43 -0500 from imr-d01.mx.aol.com [205.188.157.39]

   ----- The following addresses had permanent fatal errors ----- <name1@domain-name.com>
    (reason: can't create (user) output file)

   ----- Transcript of session follows -----
procmail: Error while writing to "/var/log/procmaillog"
procmail: Quota exceeded while writing "/var/spool/mail/name1"
550 5.0.0 <name1@domain-name.com>... Can't create output


Second error:

"Sorry, no mailbox here by that name. (#5.1.1)" -

Hi. This is the qmail-send program at mail4.ISP-DOMAIN-NAME.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<name2@domain-name.com>:
Sorry, no mailbox here by that name. (#5.1.1)
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Question by:rayluvs
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11 Comments
 
LVL 3

Expert Comment

by:overdrive79
ID: 24115686
If the recipient has forwarding enabled and the forward address has a problem, you will receive an error like that.
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Author Comment

by:rayluvs
ID: 24115710
Yes both recipient emails are forwarding emails.  That is the email address I use are address that redirects the email to thier personal hotmail accounts.

If that's the case, what should I do.
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LVL 3

Expert Comment

by:overdrive79
ID: 24115755
Can you send email directly to the forward addresses? or do they bounce?
0
 

Author Comment

by:rayluvs
ID: 24116632
sorry...wanted to make sure, only one is forwarded, the name2@domain-name.com; the error "can't create (user) output file".  The one is a direct email (email for the error "Sorry, no mailbox here by that name. (#5.1.1)"


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Accepted Solution

by:
overdrive79 earned 500 total points
ID: 24137537
For the "can't create output file" error, that is an indication that the destination mailbox is over quota.  For the other box that replies with a 5.1.1., try sending to it from another account to see if it is valid.
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Author Comment

by:rayluvs
ID: 24201316
HI...I was out of the country.

Understiood for the message "can't create output file" error, means mailbox is over quota or mil box full?

For For the other message, "Sorry, no mailbox here by that name. (#5.1.1), what does it mean exactly.  That email does exist.
0
 

Author Comment

by:rayluvs
ID: 24247286
Any suggestion?
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LVL 3

Expert Comment

by:overdrive79
ID: 24247354
Verify that the recipient does not have any spam  blocking set up on their hotmail account.  I think it may be generating the 5 1 1 to discourage the sender from sending anything else to that recipient.  
0
 

Author Comment

by:rayluvs
ID: 24247406
Non of the accounts are hotmail.

How do I check for spam blocking setup on thier account?
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Author Comment

by:rayluvs
ID: 24308798
Any suggestions....?
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Author Closing Comment

by:rayluvs
ID: 31568903
Thanx
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