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Sandisk U3 password limits

Posted on 2009-04-10
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Last Modified: 2013-11-14
Hello our Sandisk USB drives only allow 5 attempts at a password input before they are blocked permanantly. We use the Sandisk Cruser Micro U3. Speaking to Sandisk support they indicated that all I need to do is download the latest U3 version 1.6 software and it will then give us 99 atempts.  I tried this but we still only get 5 attempts. Does anyone have any experience of this and can suggest a solution to allow us to have more attempt at inputting an incorrect password.  We have approx 100 users you see and they tend to store info on them and not back it up.
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Question by:JohnDoody
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Gary Case earned 1500 total points
ID: 24126533
The solution is not to get more password attempts -- but to educate your users on the importance of both (a) backing up their data; and (b) remembering their passwords !!

Backups are always important ... but particularly so when the only copy of important data is on a USB flash device (easily lost; laundered; etc.).

If Sandisk's newest U3 allows 99 attempts, it should work on your drive as well.   Did you first Uninstall the U3 launcher?   You need to do that; then safely remove the drive;  then reinsert it; and THEN run the U3 launchpad installer to get the newest version installed on the drive.
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