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.Net 3.5 SP 1 automatic update stuck Vista

Posted on 2009-04-10
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I have a relatively new vista box that the updates are stuck on.  It keeps failing to install .net 3.5 sp1.  As a result it will not download any other updates either.  I tried to re-install 3.5 but it failed also (see error log below). I was going to attempt to remove this version from uninstall windows components, but when I open the Windows Features option it just shows a blank white box with no options (which I know is not right).  Is there a way/tool to completely remove 3.5 and start over?

I see this in the event log.

The Windows update "Update for Windows (KB948609)" could not be installed because of an error: 2147549183 "Catastrophic failure" (Command line: ""C:\Windows\system32\WUSA.exe" "C:\Users\Sandy\AppData\Local\Temp\dotnetfx3530729.01\1033\dotnetmsp\x86\NetFX2.0-KB948609-v6001-x86.msu" /quiet /norestart")
[03/21/09,06:36:08] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code -2147418113
[03/21/09,06:36:34] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.
[04/01/09,21:20:27] Microsoft .NET Framework 2.0SP1 (CBS): [2] Error: Installation failed for component Microsoft .NET Framework 2.0SP1 (CBS). MSI returned error code -2147418113
[04/01/09,21:21:07] WapUI: [2] DepCheck indicates Microsoft .NET Framework 2.0SP1 (CBS) is not installed.
[04/09/09,10:08:16] Microsoft .NET Framework 3.5 'package': [2] Error: Installation failed for component Microsoft .NET Framework 3.5 'package'. MSI returned error code 1603
[04/09/09,10:08:43] WapUI: [2] DepCheck indicates Microsoft .NET Framework 3.5 'package' is not installed.

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Question by:bhieb
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Expert Comment

by:spprivate
ID: 24116084
It seems 3.5 is checking if 2.0 version is available.
So first install 2.0  from here

http://www.deploymaster.com/dotnetfx.html (They have all versions of .Net)
So once you are done with 2.0 if you want you can download 3.5 from there itself.(Infact the link takes you to Microsoft) so it is genuine.
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by:bhieb
ID: 24116152
Ok tried to install 2.0 it gave me one next option then an error that said product is already installed as part of the OS.
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Expert Comment

by:spprivate
ID: 24116213
ok,
can you install the 3.5 framework from the link I provided
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Author Comment

by:bhieb
ID: 24116431
Ok tried the full 3.5 and it produced the same error log in the code snipet above (actually I had tried this previously).

I also tried 3.0 but it said I must turn off .net in windows features, but I cannot do this since the list of features is not populating.  Seems like something has been corrupted.
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by:bhieb
ID: 24116438
To clarify I had tried the 3.5 before, but I did try it again from your links as well.
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Expert Comment

by:spprivate
ID: 24116776
It seems many have this issues.Ok here is the link and possible resolution

http://ph.answers.yahoo.com/question/index?qid=20090227185854AAmzvMq
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Author Comment

by:bhieb
ID: 24129797
Nice tool, but it did not work either.  I removed all I could (it won't let you do some that are part of Vista).  Still no luck.  I am working on why the windows features box is not showing up.  There are some articles on that, but so far no luck.  I've tried to run sfc /scannow from an elevated prompt but it errors out.  I'll keep the question updated if I make any progress.
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Accepted Solution

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bhieb earned 0 total points
ID: 24131981
I've hit a dead end on this one. In diagnosing this I took a step back to try and figure out why it was not showing up in the windows features.  Turns out that is a fairly common problem.  There were a couple of "fixes".  

One was to delete a registry key by running "reg delete HKLM\Components /v StoreDirty" from an elevated prompt.  This came back with a no such key found message.

Secondly there was a ms KB931712 that suggested an sfc /scannow (again from and elevated prompt).  This fails with a "Windows Resource Protection could not perform this action".  Some get this error after x% done indicating a file that cannot be fixed, however I'm getting it right away, so no files are even being checked. It also fails to run a sfc /verifyonly so basically that command is not functioning either.  This behavior also persists in safe mode.

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