SSL Cert Error only for only user profile
Posted on 2009-04-10
We run a website, nikkisballoons dot com. If you click on the "login" button at the top, you are taken to the secure login page (https). I am able to visit this page, with no security errors. When i click on the "padlock" in IE or view the cert info in Firefox, everything comes back fine. I've tried from 5 different PCs, on 3 different internet connections - and they all open the page with no errors. However, one particular employee here receives a Certificate Error message everytime she accesses the secure portions of the site. When i log on under her windows profile, (xp workstations) i receive the cert error. when i log on the same pc as any other profile, i DO NOT receive the error. so it's been narrowed down to a profile issue. i've cleared browser cache, cleared ssl cache, restarted.. i've uninstalled IE7, same problem appears in IE6. installed firefox, DOES not give a certificate error. obviously the simple solution (and probably the best one, but that's a matter for a different thread) is to use FireFox for this website - but that's not going to be an option in this case, and it doesn't resolve the actual issue. So, any expert thoughts would be appreciated...