Quantum Superloader new slots not showing up in Backup Exec
Posted on 2009-04-10
I've been searching trying to find a solution and I haven't had much luck so sorry in advance if this is a duplicate question.
We have a Quantum Superloader 3 for our tape device and use Backup Exec (11d) for our software. It had been originally setup with just 8 slots as that was all we needed. We've had some personel changes and I ended up drawing the short straw and have taken over backups, and as our data grows we've decided to add an additional drawer to the Quantum Superloader to give us 16 total slots. I've added the extra drawer, but I can't for the life of me figure out how to get Backup Exec to detect the new slots. I've gone through the Device Configuration wizards, and the Hot-swappable device wizard, i've checked properties and am just lost. Thanks for any help and/or advice!