geistman
asked on
Why is there no Services option under Tools in Outlook 2003>
I am having a problem with Outlook 2003, and the problem resolutions I have read say I should click on the Tools menu and then select the Services item. However, I do not see Services listed in the Tools menu. Am I missing something?
(My main problem is that if I try to add a contact list to the drop-down menu in Address book, the option "Show this folder as an e-mail Address book" is greyed out. The solutions I have seen say to select Tools/Services to confirm that the Outlook Address Book service is in the list of services, and Add it if it is not. But without the Services option, I am stuck.)
Note - running Outlook 2003 under Win XP SP3; no Exchange Server (just local)
Thanks in advance.
(My main problem is that if I try to add a contact list to the drop-down menu in Address book, the option "Show this folder as an e-mail Address book" is greyed out. The solutions I have seen say to select Tools/Services to confirm that the Outlook Address Book service is in the list of services, and Add it if it is not. But without the Services option, I am stuck.)
Note - running Outlook 2003 under Win XP SP3; no Exchange Server (just local)
Thanks in advance.
johnb6767
I dont think you should see the Services running Outlook in an IMO format......Are you trying to select this from the properties of the Contacts folder? Rt Click>Properties>Outlook Address Book?
ASKER
Not sure what you are asking -- but when I r-click on a contact group, click Properties and go to Outlook Address Bar, the option "Show this folder as an e-mail Address Book" is greyed out. When I did a google search for this phrase, I found the following reference: http://support.microsoft.com/kb/197577. If you look at the resolution steps (for versions earlier than 2007), step 2 says to click on Tools, then click Services.
That is the root of my questiion.
That is the root of my questiion.
Im sorry, I dont have an earlier version to reference......
ASKER
Does anyone there know the answer to this? I have just upped the point value to the max.
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