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Create Rule or Macro to send reply mail only using the receiving account.

Posted on 2009-04-10
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Last Modified: 2013-11-29
Hello experts:

We have some HTC phones running Windows Mobile 5.1.195  that receive mail from our exchange server using outlook via 'push'. It works well, however a real annoyance is incoming mail just gets dumped into the inbox and if you use the phone to try to reply to an email that arrived from an outside POP account, there is no accounts button.

Is there a way to create a rule or a macro that will only send a reply message with the receiving account?

Any replies will be appreciated.
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Question by:Phosphor
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Expert Comment

by:David Lee
ID: 24119449
Hi, Phosphor.

Sorry, but I'm a little confused.  Are you asking if it's possible to do this from the phone?  If not, then I'm not clear on how the phone comes into play.  That aside, you can do this with Outlook on the computer by creating a rule.  Outloo always replies with the account a message was received from.  Create a rule that automatically replies and the response will go out using the account the original message was sent to.
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by:Phosphor
ID: 24119826
Apparently not on this phone. I briefly (through a series of frustrated,  ham-handed taps on the screen) opened a new menu none of has seen before that listed all the accounts which were large rectangular buttons, damned if I can find it again.

Anyway, new mail always gets sent with the default internal mail .local domain. I recreated the pop3 mail and got it working again, but there is no way to move the message from the outlook folders to the pop3 folders to easily reply without copy/paste.

This is gonna take somew research and testing...
Thanks so far
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Accepted Solution

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Phosphor earned 0 total points
ID: 24219626
I figured it out. If the sending address is a mailto link, select the link and it will then show the accounts.
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