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Outlook 2007

Posted on 2009-04-10
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Last Modified: 2012-05-06
I use Windows XP Prof and Outlook 2007.  While I can connect from my desktop to the internet but when I try to load Outlook, it fails to load.  I tried a couple of times, even rebooted and tried, but it still not load, it does nothing. And it gives no error messages or anything.  Can someone suggest some trouble shooting steps.
Thank you.
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Question by:jegajothy
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6 Comments
 
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Accepted Solution

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johnb6767 earned 500 total points
ID: 24120933
Go to the Task Manager (CTRL+SHIFT+ESC), and under the processes tab, how many outlook.exe's do you see running?

Also, in start>run>eventvwr.msc, look in teh log files to see if you can find any errors relating to O2k7.....
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Author Comment

by:jegajothy
ID: 24121697
Under ctrl Shift ESC I see only instance of outlook running.  
On your second suggestions, I see a few errors.  I am attaching the error log as a file, and hope you can advise what is going wrong and how to fix it.  Thanks.

errors.gif
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by:johnb6767
ID: 24123486
No file attached....  :)
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Author Comment

by:jegajothy
ID: 24123992
I can see the file displayed below my reply.  But here it is again.
errors.gif
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LVL 66

Expert Comment

by:johnb6767
ID: 24124724
I can see the GIF just fine, you have to click on the left to see the errors...  :)
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Author Closing Comment

by:jegajothy
ID: 31569115
Outlook continues to crash.
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