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set up logmein

Posted on 2009-04-10
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Last Modified: 2012-08-14
My son ( lives few hundred miles fro home,has a pc problem,which if I was there I could fix.I have LogMeIn software installed (free ) on my PC.,I need to advise him how to set it up on his .in laymans terms.so I can access from mine.and rectify his fault.What advise is needed for him to do so
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Question by:wulfstan
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lherrou earned 500 total points
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wulfstan,

Do you have LogMeIn Rescue? If so, here's the getting-started guide from LogMeIn, which is pretty much a complete step through to getting started, including how a customer (in this case, your son) can start a new support session using a PIN:
https://secure.logmeinrescue.com/Common/Pdfs/rescue_gettingstarted.pdf

If you have regular LogMeIn, so you can remotely access your own computer, that installation makes no difference. Your son would have to make a LogMeIn account, install the software, then add you as a secondary user (or give you his LogMeIn passwords). You could then log in remotely to his computer.

Cheers,
LHerrou
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by:wulfstan
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thanks
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