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chrisfixit

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External Hard Disk not recognised...

A friend has a Western Digital external USB drive, WD2500XMS-00 , which is no longer recognised by Windows XP.

i tried it on two XP systems and it appears to spin up OK, although by listening carefully it makes an occasional 'clunking' sound as it starts up - it doesn't overheat, but it isn't recognised at all.

I tried it on my Vista SP2, sorry, Windows 7, system and it DOES appear (sometimes) in disk management but says it isn't initialised - and won't initialise either.

I booted UBCD and tried the Western Digital utility but that didn't see it either.

any ideas?
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WizardWill

sounds like faulty hardware the fact it does not work on multiple pc's.. i hade this issue once i change the encloser (put the hard drive in a new one) and it worked again fine..
Hi chrisfixit,

It could be a problem with your external hard drive or enclosure. I would take the hard drive out and do some tests to make sure that the hard drive isn't bad or going bad. I would also take that drive and put it in a new enclosure, it's possible that the hard drive is fine and the enclosure is no good.
This is not an enclosure problem.

The clunk you hear is called a "Failure to seek Home"

It is caused by the inability of the drive to find track 0 or -1 where the drive table is that identifies where the data is located.

This will most likely be 1 of 3 things.

1. Can be caused by the drive RPM being variable. (too much friction or electronic in nature)

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coredatarecovery
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