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What is alternative to Microsoft Office Document Imaging on my new laptop?

Posted on 2009-04-11
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Last Modified: 2012-05-06
I enjoy using Microsoft Document Imaging to open TIF files to be able to do OCR.  I can't find this on my recently purchased laptop, and my searching seems to indicate that Photo Gallery or Picture Manager are the new replacements.  I cannot find Photo Gallery (I have Windows XP and Microsoft Office Standard 2007), and Picture Manager does not fit the bill.  Indeed, if I open a TIF with Picture Manager, I only seem to be able to get a view of the front page.  I still have my CDs for Office Small Business Edition 2003, but before loading, I wonder if I am missing something?
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Question by:tickerfly
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by:lukefuno
ID: 24122120
On the Windows Start menu, point to All Programs, point to Microsoft Office, point to Microsoft Office Tools, and then click Microsoft Office Document Scanning.
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Author Comment

by:tickerfly
ID: 24122509
I don't have Microsoft Office Document Scanning as an option here.  I have five options; (1) Digital Certificate for VBA Projects, (2) Microsoft Clip Organizer, (3) Microsoft Office 2007 Language Settings, (4) Microsoft Office Diagnostics and (5) Microsoft Office Picture Manager.
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by:lukefuno
ID: 24122634
MS Office Document Imaging and Scanning are optional installation features. You can add them by changing the Microsoft Office
feature set from Add/remove Programs in the Windows control panel.
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Expert Comment

by:lukefuno
ID: 24122722
so basically go to control panel, find MS Office 2007, and click Change Button. Got it?
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by:tickerfly
ID: 24123484
I've gone to Add/remove Programs and selected MS Office.  Office Tools (shaded grey), expands to show MS Office Document Imaging (shaded grey) in a list of other programs.  It has "1" over the icon, which says that it is installed on first use.  This expands to three options; Help (Red cross), MS Office Document Image writer ("1") and Scanning, OCR and Indexing Service Filter (Red cross).  With (or without) the Office CD in the E: drive, when I select "Run from my computer" and chose Continue for any (or all) of these options, I get the message "MS Office 2007 configuration did not complete successfully".  
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by:lukefuno
ID: 24124582
uninstall your product completely and all beta or trial versions and older versions of ms office. restart your pc.

do a new installation. and when you do the new installation make sure you choose "custom" and make sure options below are marked.

when you see the "1"(MS Office Document Imaging) make you select run from my from my computer and you will see the 1 disappear. expand the cross.

make sure you select MS doc image writer is selected to "run from my pc"

click on continue and you should be all set.


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Author Comment

by:tickerfly
ID: 24126349
I think there's something wrong with the installation of MS Office.  I go to Control Panel and tried to remove MS Office, but no success.  After the message appears "Are you sure you wish to remove..." and I click "Yes", the progress window appears, but there is no activity at all...the time remaining bar remains white (i.e. no blue progress bar comes in), the computer CPU remains quiet and then after about 30 secs I get the message that MS Office did not uninstall successfully.
Sorry this is a bit more trouble than originally envisaged.
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by:lukefuno
ID: 24127243
yes computer problems usually are but then why dont you uninstall with MS Cleanup utility?

http://support.microsoft.com/kb/290301

scroll half way down, install it and then look for MS Office 2007 in menu, and click uninstall. this should do it for ya.

then do a restart. pop in cd and try to do install again.


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Author Comment

by:tickerfly
ID: 24133712
Thanks for your quick response, but this was not successful.
Firstly, the page to which you referred states that the download is not recommended for Office 2007.
Secondly, inspite of this I did try to download the clean-up utility, but this was not successful.
Thirdly, when I followed the alternative method recommended on this page, I got as far a Run/Installer and found the MS Office suite.  When I selected this and "uninstall" a red cross message appeared stating I could not uninstall.
Sorry...
 
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Expert Comment

by:lukefuno
ID: 24134050
do you have XP pro?
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by:lukefuno
ID: 24134061
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Author Comment

by:tickerfly
ID: 24135668
Yes, I have XP Pro.  I tried the alternative method...that was "thirdly" in my previous message.  I have been in touch with HP; they recommended above too, and now suggest I use the MS-Office standard disc and then try to do custom install/reinstall the Office in the notebook. We'll see if  that works.  Cheers
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by:lukefuno
ID: 24137460
MS Office Standard disc? you mean not the HP MS office disk?

for my desktop i use MS 2007 Enterprise edition which comes with Publisher and Access.
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Author Comment

by:tickerfly
ID: 24140714
Mine is MS Office Standard 2007 with Word, Excel, PowerPoint and Outlook.  I do not have Publisher or Access.  I purchased the disk from a retailer; the PC had a trial version installed, but I decided to go for the disk.
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by:lukefuno
ID: 24140922
yeah you need to uninstall trial first. did you do that?

if you did, i would use normal disc next.

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Author Comment

by:tickerfly
ID: 24141167
Yes, I did uninstall the trial version (whether or not completely successfully...?) and then installed the version from the disk.
When I follow the method 928218 (see above), I right click each .msi file where the subject is "MS Office Product Name 2007" and select uninstall.  The red cross message that appears each time  is "The Windows Installer Service could not be accessed.  This can occur if the Windows Installer is not correctly installed.  Contact your support personnel for assistance"
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by:lukefuno
ID: 24141275
go to start -- run -- services.msc , hit ok.

then look under "windows installer" make sure its set to either manual or automatic
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by:lukefuno
ID: 24141319
just use the windows cleanup utility and find all MS Office Programs and remove them -- it only removes installation files anyway -- and then pop in CD once again and try again. ok?
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by:lukefuno
ID: 24141348
*** NOTE: The Windows Installer Clean Up Utility should not be used to remove the 2007 Microsoft Office System installation information. ***


disregard last comment...sorry.
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Expert Comment

by:lukefuno
ID: 24141394
http://www.mydigitallife.info/2009/01/03/microsoft-office-2007-complete-registry-removal-and-deletion-uninstaller/

Download Microsoft Office 2007 Registry Complete Removal Tool:

there is a link provided near the end with instructions.
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Author Comment

by:tickerfly
ID: 24145585
I went to the link you recommended and looked  at reviews etc.  I decided to purchase Perfect Uninstaller (PU) and it seems to have been successful, but I haven't had time to reinstall MS Office yet.  With PU programme, when uninstalling it first tries to unintsall with conventional method, and when it tried this for one of two MS Office 2007 suites, a message appeared to inform me that it was corrupted, and it proceeded to uninstall by the programme's own method.  I am now left with
Four programs; MS Office <PowerPoint , Word, Outlook, Excel> MUI (English) 2007
Three programs; MS Office Proof (<English, French, Spanish>) 2007
One progrm; MS Office Proofing (English) 2007
One program; MS Office Shared  MUI (English)2007
One program: MS Office Shared Setup Metadata MUI (English) 2007
Once these are gone, there will be no more MS Office programs in the list; each takes a few minutes, so I will do this when I get from work (unless you think otherwise), and then try to custom install MS Office from the disk.
Perfect Uninstaller seems to do what it says on the tin...and certainly had to do its work to remove the program which it confirmed was courrupted.  It only cost $35 and so far seems well spent.
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Expert Comment

by:lukefuno
ID: 24146947
Try Your Uninstaller

http://www.ursoftware.com/

i think you could try this out too. for free.

another one:

You can try Revo Uninstaller. Here's the link: http://www.revouninstaller.com/


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Expert Comment

by:lukefuno
ID: 24146955
hey either way, i think you solved your problem.

the first link seemed to be bad sorry about that didnt realize it could be potential virus.


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Author Comment

by:tickerfly
ID: 24150684
I just tried to install MS Office 2007, but not successfully.  I dialogue box appeared, simply saying a problem was encountered during set up.  The only option was to press "OK", and nothing else.
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Expert Comment

by:lukefuno
ID: 24150783
so did you successfully uninstall beta office? and the old office 2007 install?

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Author Comment

by:tickerfly
ID: 24150878
I honestly don't know...other than the files I have listed above, there is nothing in the PU list of files bearing the name MS Office.  I uninstalled two MS Office suites from the menu, and one did note that there was a corrupt file.  I tried the install with Norton Antivirus Firewall and Autoprotect disabled.
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Author Comment

by:tickerfly
ID: 24151078
I have been looking at the MS Office help pages at http://support.microsoft.com/kb/919895/. They recommend when unable to activate;
Click Start, click Run, type %AllUsersprofile%\Application Data\Microsoft\Office\Data, and then click OK.
Locate the Opa12.dat file in the Data folder.
Right-click the Opa12.dat file, and then click Delete.
Important Do not delete the Opa12.bak file.
Close the folder.
I do have the Opa12.dat file, but not the Opa12.bak file.  Should I delete this?
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Expert Comment

by:lukefuno
ID: 24151324
no. just rename Opa12.dat to Opa12.bak
and then proceed.
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Author Comment

by:tickerfly
ID: 24155282
Although I can rename from Opa12 to Opa12.bak, it still remains a DAT file.  In Microsoft/Office/Data there are three files;
81607.bpc (TYPE: BPC FILE)
89451.bpc (TYPE: BPC FILE)
opa12 (TYPE: DAT FILE)
So I can rename this opa12.bak, but it is still a DAT file
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Author Comment

by:tickerfly
ID: 24155287
Renaming to opa12.bak did not solve the problem.
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Expert Comment

by:lukefuno
ID: 24157287
try one of these then please. free 30 day trial and use it to remove all MS office products, to make sure they are all removed.

Try Your Uninstaller

http://www.ursoftware.com/

i think you could try this out too. for free.

another one:

You can try Revo Uninstaller. Here's the link: http://www.revouninstaller.com/

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Author Comment

by:tickerfly
ID: 24157633
I've got to sign-off for a few days for business trip.  Thanks for your attention and sorry this has been more trouble than first thought.  I'll try what you suggest soon as possible.
Meantime thanks again.
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Accepted Solution

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lukefuno earned 500 total points
ID: 24157737
ok that is fine -- just do what i say in previous post.
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Author Comment

by:tickerfly
ID: 24334710
I have decided to go back to Outlook 2003 after advice from a local specialist.  I ended up asking him to clear the PC and install the older version - I see that there are plenty of other people having problems with Iffice 2007, and now everything is working fine I can get back to work.
Thanks for all your help - it seems a shame 2007 is so problematic.
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Expert Comment

by:lukefuno
ID: 24336115
As long as you can get your work done in 2003, everything is good.
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