Situation: GW7 (7.0.3) Server on W2k3; W2K3 Terminalserver with GW-Client (GW-Client 7.0.3 hp2)
Problem (existing and new added users): Client Crashes when some of the Terminalusers click on "New Mail" button, no matter if the "Simple mail form" or "Mail form" has been used.
The error "WMS IDLE: groupwise exe - Application Error: The instruction at "0x7c94a36d" referenced memory at "0x00000004". The memory could not be "read" is displayed.
If the user opens the Addressbook from Startmenu, right click at any entry, uses "action - send mail" it works?!?
Also, some of the users have no problems sending mails, but when they close GW-Client they get a similiar message: "TPH: Groupwise.exe..."
If the user has "Administration privileges" there is no Problem.
I have reinstalled GW-Client and Windows Messaging Components a vew times, I gave the users (on local maschine) r/w access to the hole Novell directory and (Novell) registry paths I found, reinstalled Outlook 2003, without solving the Problem.
I hope anybody can help me.