?
Solved

HELP!!!!!   "My Computer" is not working!!!

Posted on 2009-04-12
8
Medium Priority
?
291 Views
Last Modified: 2012-05-06
I have a USB "thumb" drive.
Just recently, a problem has begun to develop.
Every time I connect any external USB storage device to the computer I get the same message from teh bottom right hand corner of the screen: "This device can perform faster" "This USB device can perform faster if you connect....."
I've ALWAYS GOTTEN THIS MESSAGE.   No problem!  I click on "My Computer" and the new storage device shows up!!!!

Now, suddenly, it does NOT show up in My Computer!  The computer recognizes the device by name when I connect it, but it's as if it doesn't exist when I pull up "My Computer"

Could this be a virus????

I have Windows Server 2003
0
Comment
Question by:ralphwalkerdj
  • 4
  • 3
8 Comments
 
LVL 2

Accepted Solution

by:
Jhunjoe earned 1050 total points
ID: 24127796
"This USB device can perform faster if you connect....."
It means that your usb port is using 1.1 which is the old usb standard.
current is 2.0.
now your usb is not able to recognise in shown in my computer?
0
 

Author Comment

by:ralphwalkerdj
ID: 24127812
Exactly...  It's been fine ever since computer was new.  Now, when I try to connect ANY device via USB (I have my cell phone, a camera, etc.) the "My Computer" window shows no notice of the device.  

Like i said, this just started.  Could it be avirus?
0
 
LVL 2

Expert Comment

by:Jhunjoe
ID: 24127867
doesn't seems to be a virus.
it seems like a corrupted drivers.
when you plug in the usb device, you go to device manager.
go to start and right click on my computer and select properties and go to device manager.
Did you see any question/exclaimation mark on the Universal Serial Bus Controller when you do expand?
If yes, you might need to reinstall the drivers.
0
Learn to develop an Android App

Want to increase your earning potential in 2018? Pad your resume with app building experience. Learn how with this hands-on course.

 

Author Comment

by:ralphwalkerdj
ID: 24128487
Thank you!  How do I do this, exactly?  
0
 
LVL 2

Assisted Solution

by:Jhunjoe
Jhunjoe earned 1050 total points
ID: 24128576
Are you using HP proliant server?
Just click on the yellow question mark drivers and delete it.
after deleting, right click and search for new hardware.
it will start to search for it and reinstall it..
is this a server?
0
 

Author Comment

by:ralphwalkerdj
ID: 24130451
Yes, this IS a server.  But it would be a hassle to go over to the guy who loaded Server 2003 and get necessary files.  I HOPE I don't need to do this!

FYI, it's a Tyan board.  MS Server 2003.   Not a brand name server.  I just had it built from scratch.
0
 
LVL 1

Assisted Solution

by:dt3itsteam
dt3itsteam earned 450 total points
ID: 24138415
check in drive manager that it has a Drive letter assigned to it. Sometimes i find when plugging in USB drives windows fails to assign it a letter so it doesnt show up in My Computer.

Start - Right click "My Computer2 - Manage - Drive Management.
0
 
LVL 2

Expert Comment

by:Jhunjoe
ID: 24144507
Did you try this?
Just click on the yellow question mark drivers and delete it.
after deleting, right click and search for new hardware.
it will start to search for it and reinstall it..
0

Featured Post

[Webinar] Kill tickets & tabs using PowerShell

Are you tired of cycling through the same browser tabs everyday to close the same repetitive tickets? In this webinar JumpCloud will show how you can leverage RESTful APIs to build your own PowerShell modules to kill tickets & tabs using the PowerShell command Invoke-RestMethod.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Preface Having the need * to contact many different companies with different infrastructures * do remote maintenance in their network required us to implement a more flexible routing solution. As RAS, PPTP, L2TP and VPN Client connections are no…
The way I use Experts Exchange to assist me in analyzing and diagnosing a problem is I first enter a Verbose Question at Experts Exchange like: Office 2007 will hang when opening and saving files I then launch WordPad (any text editor will do) an…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Suggested Courses

589 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question