Solved

HELP!!!!!   "My Computer" is not working!!!

Posted on 2009-04-12
8
286 Views
Last Modified: 2012-05-06
I have a USB "thumb" drive.
Just recently, a problem has begun to develop.
Every time I connect any external USB storage device to the computer I get the same message from teh bottom right hand corner of the screen: "This device can perform faster" "This USB device can perform faster if you connect....."
I've ALWAYS GOTTEN THIS MESSAGE.   No problem!  I click on "My Computer" and the new storage device shows up!!!!

Now, suddenly, it does NOT show up in My Computer!  The computer recognizes the device by name when I connect it, but it's as if it doesn't exist when I pull up "My Computer"

Could this be a virus????

I have Windows Server 2003
0
Comment
Question by:ralphwalkerdj
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
8 Comments
 
LVL 2

Accepted Solution

by:
Jhunjoe earned 350 total points
ID: 24127796
"This USB device can perform faster if you connect....."
It means that your usb port is using 1.1 which is the old usb standard.
current is 2.0.
now your usb is not able to recognise in shown in my computer?
0
 

Author Comment

by:ralphwalkerdj
ID: 24127812
Exactly...  It's been fine ever since computer was new.  Now, when I try to connect ANY device via USB (I have my cell phone, a camera, etc.) the "My Computer" window shows no notice of the device.  

Like i said, this just started.  Could it be avirus?
0
 
LVL 2

Expert Comment

by:Jhunjoe
ID: 24127867
doesn't seems to be a virus.
it seems like a corrupted drivers.
when you plug in the usb device, you go to device manager.
go to start and right click on my computer and select properties and go to device manager.
Did you see any question/exclaimation mark on the Universal Serial Bus Controller when you do expand?
If yes, you might need to reinstall the drivers.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:ralphwalkerdj
ID: 24128487
Thank you!  How do I do this, exactly?  
0
 
LVL 2

Assisted Solution

by:Jhunjoe
Jhunjoe earned 350 total points
ID: 24128576
Are you using HP proliant server?
Just click on the yellow question mark drivers and delete it.
after deleting, right click and search for new hardware.
it will start to search for it and reinstall it..
is this a server?
0
 

Author Comment

by:ralphwalkerdj
ID: 24130451
Yes, this IS a server.  But it would be a hassle to go over to the guy who loaded Server 2003 and get necessary files.  I HOPE I don't need to do this!

FYI, it's a Tyan board.  MS Server 2003.   Not a brand name server.  I just had it built from scratch.
0
 
LVL 1

Assisted Solution

by:dt3itsteam
dt3itsteam earned 150 total points
ID: 24138415
check in drive manager that it has a Drive letter assigned to it. Sometimes i find when plugging in USB drives windows fails to assign it a letter so it doesnt show up in My Computer.

Start - Right click "My Computer2 - Manage - Drive Management.
0
 
LVL 2

Expert Comment

by:Jhunjoe
ID: 24144507
Did you try this?
Just click on the yellow question mark drivers and delete it.
after deleting, right click and search for new hardware.
it will start to search for it and reinstall it..
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This is a little timesaver I have been using for setting up Microsoft Small Business Server (SBS) in the simplest possible way. It may not be appropriate for every customer. However, when you get a situation where the person who owns the server is i…
It’s been over a month into 2017, and there is already a sophisticated Gmail phishing email making it rounds. New techniques and tactics, have given hackers a way to authentically impersonate your contacts.How it Works The attack works by targeti…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

749 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question