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Microsoft winows vista ultmate

Posted on 2009-04-12
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Last Modified: 2012-05-06
System locks up. programs lock up..  have to shutdown with power switch.   I have 2 gigs of memory.  System tests appear ok.  When trying to delete programs it locks up.  Any suggestions for solution
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Question by:tjwill39
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9 Comments
 
LVL 66

Assisted Solution

by:johnb6767
johnb6767 earned 20 total points
ID: 24127982
Firwst and foremost, I would check your HDD.....

Ultimate Boot CD - Overview
http://www.ultimatebootcd.com/

Use the MFGR utility to check the drive. Also, scan with MEMTest for several hours, or overnight if possible....
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Author Comment

by:tjwill39
ID: 24128077
I appreciate yopur help but I am a novice and not sure I understand your comment. I am assuming that the two utilities you suggest using are on the Ultimate Boot CD.  I have looked but need help identifying the exact utilities to use.
tjwill39
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Assisted Solution

by:byteharmony
byteharmony earned 100 total points
ID: 24130003
go into the bios and do a hard drive test if you don't know the cd. that should hit any errors. also you may be able to fix it if you run a preboot scandisk
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Author Comment

by:tjwill39
ID: 24131546
Thanks for the information but as a novice I don´t know how to go into the bios and do a hard drive test or run a preboot scan disk.  can you give guidance for these actions?

tjwill39
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Assisted Solution

by:byteharmony
byteharmony earned 100 total points
ID: 24131644
restart the computer and in the first screen shown it will say SETUP "here will be a key usually f2 or f10" now you are in the bios here you will go to the hard drive and memorey test area(you will have to look for it)
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Assisted Solution

by:byteharmony
byteharmony earned 100 total points
ID: 24131667
or you could go to the website of the maufacture and read up on it or download and burn a harddrive test bootable  cd and burn it then boot off it western digital has some here you need to find the manufature of the harddrive. it should say right on the harddrive.
http://support.wdc.com/product/download.asp 
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Accepted Solution

by:
swanzey earned 380 total points
ID: 24131724
How about this..

press windows icon on bottom left
click computer
under hard disk drives RIGHT click os (c:)
click properties
click tools tab
click 'check now'
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Assisted Solution

by:byteharmony
byteharmony earned 100 total points
ID: 24131728
or you could do above if it does not freeze up  first
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Author Comment

by:tjwill39
ID: 24133666
Thanks to all expert responders.  All of you led me to believe it was a hard drive problem.  
swanzey: your answer was right on but  a little vague for a novice like me.-  I had been studying  the documentation provided with Vista and when I received your answer I was able to correct the problem.

Thanks again
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